4Troubleshooting . . . . . . . . . . . . . . . . . . . 29

Tools

29

Power Lights

29

Beep Codes

29

Error Messages

31

System Messages

36

Troubleshooting Software and Hardware

 

Problems

37

Dell Diagnostics

38

Troubleshooting Tips

40

Power Problems

40

Memory Problems

41

Lockups and Software Problems

42

Dell Technical Update Service

44

Dell Support Utility

45

5 Reinstalling Software

47

Drivers

47

Identifying Drivers

47

Reinstalling Drivers and Utilities

48

Restoring Your Operating System

50

Using Microsoft® Windows® System Restore . . .

50

Using Dell™ Factory Image Restore

52

Using the Operating System Media

53

4

Contents

Page 4
Image 4
Dell PP13S, E4300, KR954 specifications Lockups and Software Problems Dell Technical Update Service