BEFORE CALLING FOR SERVICE (CONT.)
| Problem | Possible Causes | Solutions |
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| Not dispense ice | • All the doors are not closed | • If any door is not closed completely, any ice is not |
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| completely. | dispensed. |
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| • The dispenser is locked on | • If the dispenser is locked, ice will not dispense. Look |
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| display. | at the right side of the control panel to see if the lock |
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| is engaged. Press and hold the lock button on the |
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| control panel until there is a “ding” sound. Try to |
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| dispense again. Once unlocked, the dispenser |
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| should dispense ice. |
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| • The dispenser is set properly | • The dispenser can be set for ice or water. Make |
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| for ice to dispenser. | certain that the control panel is set for the proper |
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| operation. Press the dispenser button on the control |
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| panel to cycle through the ice and water options. |
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| Once it is selected on ice, it will dispense ice. If on |
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| water, it will dispense water. |
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| • The ice dispenser is used | • Infrequent use of the ice dispenser will cause the |
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| infrequently. | cubes to stick together over time, which will prevent |
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| them from properly dispensing. Check the ice bin for |
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| ice cubes clumping/sticking together. If they are, |
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| break up the ice cubes by removing the bin and |
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| breaking them up or shaking the bin to separate |
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| them. |
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| • Ice bin is not installed correctly. | • Sure the ice bin is firmly in position. |
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| • New installation. | • Wait 24 hours after ice maker installation for ice |
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| production to begin. Wait 72 hours for full ice |
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| production. |
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| • Ices are stuck in the delivery | • Use a plastic utensil to clear the delivery chute. |
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| chute. |
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| • The | • Use only cubes produced by the current ice maker. |
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| added to the ice bin. |
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| • The ice dispenser is stalling | • Change the ice button from “crushed” to “cubed”. |
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| while dispensing “crushed” ice. | If cubed ice dispenses correctly, depress the button |
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| for “crushed” ice and begin dispensing again. |
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| Dispense hot | • New installation. | • Allow 24 hours after installation for the water |
| water |
| supply to cool completely. |
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| • Water dispenser has been | • The unit has its own water tank inside. Water |
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| used continuously within the | storage capacity of the water tank is about two |
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| last 5~8 hours. | cups of cold water that will be dispensed. While |
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| the cool water is being dispensed, the tap water |
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| comes into water tank and is reserved. At least |
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| 6 hours are needed for cooling the tap water |
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| again. |
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| • Recently large amount of | • Allow 24 hours for water supply to cool |
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| water was dispensed. | completely. |
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| • Refrigerator is not connected | • Make sure the refrigerator is connected to a cold |
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| to cold water pipe. | water pipe. |
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