TROUBLE SHOOTING

WHEN YOU GET A COMPLAINT FROM YOUR CUSTOMER, EVALUATE THE COMPLAINT CAREFULLY. IF THE FOLLOWING SYMPTOMS APPLY, PLEASE INSTRUCT THE CUSTOMER IN THE PROPER USE OF THE MICROWAVE OVEN. THIS CAN ELIMINATE AN UNNECESSARY SERVICE CALL.

CAUTIONS

1.Check grounding before checking for trouble.

2.Be careful of the high voltage circuit.

3.Discharge the high voltage capacitor. (See page 2-1)

4.When checking the continuity of the switches or of the high voltage transformer, disconnect one lead wire from these parts and then check continuity with the AC plug removed. To do otherwise may result in a false reading or damage to your meter.

5.Do not touch any part of the circuit on the PCB since static electric discharge may damage this control panel.

Always touch yourself to ground while working on this panel to discharge any static charge built up in your body. (Micom model only)

CONDITION

CAUSE

 

REMEDY

 

 

 

Microwave oven

does not work.

Output power is too low.

Inserting many plugs into one outlet and using them at the

same time

(blown fuse or breaker)

Microwave oven plug is not inserted tightly.

Low AC input voltage.

Food temperature is too low.

Avoid using other electrical appliances when you use the microwave oven.

Insert microwave oven plug securely.

Use the microwave oven at adequate line voltage.

This may not be a defect. It is possible that the food should be cooked for a longer time period.

Sparks occur.

Uneven cooking.

Using metallic ware and allowing it to touch the oven wall.

Ceramic ware trimmed in gold or silver powder is used.

Inconsistent intensity of microwave by their characteristics.

Do not use metallic ware for cooking except that noted in the cooking guide.

Do not use any type of cookware with metallic trimming.

1.Use plastic wrap or lid.

2.Stir once or twice while cooking soup, cocoa or milk, etc.

LGE Internal Use Only

5-11

Copyright © 2007 LG Electronics. Inc. All right reserved.

 

 

Only for training and service purposes

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LG Electronics MS3447GRS service manual Trouble Shooting, Condition Cause Remedy

MS3447GR, MS3447GRS specifications

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