T roubleshooting guide

Symptom

Possible Cause

Solution

 

• Water supply is not adequate in area

Check another tap in the house.

 

• Water supply taps are not completely

Fully open tap.

 

open.

 

 

• Water inlet hose(s) are kinked.

Straighten hose(s).

 

• The filter of the inlet hose(s) are clogged.

Check the filter of the inlet hose.

 

• Drain hose is kinked or clogged.

Clean and straighten the drain hose.

 

• The drain filter is clogged.

Clean the drain filter.

 

• Load is too small.

Add 1 or 2 similar items to help

 

• Load is out of balance.

balance the load.

 

• The appliance has an imbalance

Rearrange load to allow proper

 

detection and correction system. If

spinning.

 

individual heavy articles are loaded

 

 

(ex. bath mat, both robe, etc.) this system

 

 

may stop spinning or even interrupt the

 

 

spin cycle altogether.

 

If the laundry is still too wet at the end of the cycle, add smaller articles of laundry to balance the load and repeat the spin cycle.

• Is the door opened?

Close the door.

 

If “

” is not released, call for service.

 

Unplug the power plug and call for

 

service.

 

• Water overfills due to the faulty water

Close the water tap.

Unplug the power plug.

valve.

Call for service.

 

• Water level sensor has malfunctioned.

• Over load in motor.

• The washer experienced a power failure.

Restart the cycle.

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LG Electronics WD-10587BD owner manual Check the filter of the inlet hose, Add 1 or 2 similar items to help