TROUBLESHOOTING GUIDE

✽This washing machine is equipped with automatic safety functions which detect and diagnose problems at an early stage and react appropriately. When the machine does not function properly or does not function at all, check the following points before you call the Service Department.

Problem

Possible Cause

Solution

 

 

 

Rattling and clanking noise

• Foreign objects such as coins

Stop washer and check drum and drain

 

or safety pins may be in drum

filter.

 

or pump.

If noise continues after washer is restarted,

 

 

call for service.

Thumping sound

• Heavy wash loads may

If sound continues, washer is probably out

 

produce a thumping sound.

of balance. Stop and redistribute wash

 

This is normal.

load.

Vibrating noise

• Have all the transit bolts and

See Installation Instructions for removing

 

packing been removed?

shipping bolts.

 

• Wash load may be unevenly

Stop washer and rearrange wash load.

 

distributed in the drum.

 

 

• Are all the feet resting firmly

Adjust the leveling feet.

 

on the ground?

Make sure all four feet are in firm contact

 

 

with the floor, while the washer is in the

 

 

spin cycle with load.

 

 

 

Water leaks

• Fill hose connection is loose at

Check and tighten hose connections.

 

tap or washer.

 

 

• House drain pipes are

Unclog drain pipe. Contact plumber if

 

clogged.

necessary.

Excessive suds

• Too much detergent or

Reduce detergent amount or use low

 

unsuitable detergent.

sudsing detergent.

Water does not enter

• Water supply is not adequate

Check another tap in the house.

washer or it enters slowly

in area.

 

 

• Water supply tap is not

Fully open tap.

 

completely open.

 

 

• Water inlet hose is bent.

Straighten hose.

 

• The filter of the inlet hose

Check the filter of the inlet hose.

 

clogged.

 

Water in the washer does

• Drain hose is bent or clogged.

Clean and straighten the drain hose.

not drain or drains slowly

 

 

 

• The drain filter is clogged.

Clean the drain filter.

 

 

 

ENGLISH

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