Malfunction
u Clean drain hole: Remove deposits with a narrow instrument, e.g. a cotton bud.
u Most of the parts can be dismantled for cleaning: see the relevant chapter.
u The door interior parts are
u Vegetable bin roller bases can also be cleaned in the dishwasher.
u Clean other items of equipment by hand with lukewarm water and a little
After cleaning:
u Wipe dry the appliance and items of equipment. u Connect the appliance and switch it on again. u Switch on SuperFrost (see 5.5.4) .
When the temperature is sufficiently cold: u Put the food back inside.
6.4 Customer service
First check whether you can correct the fault yourself by refer- ence to the list (see Malfunction). If this is not the case, please contact the customer service whose address is given in the enclosed customer service list.
WARNING
Risk of injury if repair work is not carried out professionally!
u Have any repairs and action - not expressly specified - on the appliance and mains cable carried out by service personnel only. (see Maintenance)
u Read the appliance designation
Fig. 7 (1), service No. Fig. 7 (2) and serial No. Fig. 7 (3) off the type plate located inside the appliance on the left- hand side.
Fig. 7 u Notify the customer service, specifying the fault, appliance designation Fig. 7 (1), service No. Fig. 7 (2) and serial No.
Fig. 7 (3).
w This will help us to provide you with a faster and more accu- rate service.
u Keep the appliance closed until the customer service arrives.
w The food will stay cool longer.
u Pull out the mains plug (not by pulling the connecting cable) or switch off the fuse.
7 Malfunction
Your appliance is designed and manufactured for a long life span and reliable operation. If a malfunction nonetheless occurs during operation, check whether it is due to a handling error. In this case you will have to be charged for the costs incurred, even during the warranty period. You may be able to rectify the following faults yourself:
Appliance does not work. | |
→ | The appliance is not switched on. |
u | Switch on the appliance. |
→ | The power plug is not properly inserted in the wall socket. |
uCheck power plug.
→The fuse of the wall socket is not in order.
uCheck fuse.
The compressor runs for a long time.
→ The compressor switches to a low speed when little cold is needed. Although the running time is increased as a result, energy is saved.
u This is normal in
u The compressor runs for longer in order to rapidly cool the food. This is normal.
A LED on the bottom rear of the appliance (at the compressor) flashes repeatedly every 5 seconds*. → There is a fault.
uPlease contact the
Excessive noise.
→ Due to the various speed steps,
u The sound is normal.
A bubbling and gurgling noise.
→ This noise comes from the refrigerant flowing in the refriger- ation circuit.
u The sound is normal.
A quiet clicking noise.
→ The noise is produced whenever the refrigeration unit (motor) automatically switches on or off.
u The sound is normal.
A hum. It is briefly a little louder when the refrigeration unit (the motor) switches on.
→ The refrigeration increases automatically when the Super- Frost, function is activated, fresh food has just been placed in the appliance or the door has been left open for a while.
u The sound is normal.
→ The ambient temperature is too high. u Solution: (see 1.2)
A low hum.*
→ The sound is produced by air flow noise of the fan. u The sound is normal.
Vibratory noise.
→ The appliance is not fixed to the ground. The running of the cooling unit therefore makes objects and adjacent furniture vibrate.
u Check installation and reposition appliance as required. u Move bottles and containers apart.
The temperature display indicates: F0 to F9
→There is a fault.
uPlease contact the
DEMO shines in the temperature display. → The demo mode is activated.
uPlease contact the
The outer surfaces of the appliance are warm*.
→ The heat of the refrigeration circuit is used to prevent condensate from forming.
u This is normal.
The temperature is not cold enough.
→ The door of the appliance is not properly closed. u Close the door of the appliance.
→ Insufficient ventilation.
uClear ventilation grilles.
→The ambient temperature is too high.
uSolution: (see 1.2) .
→The appliance was opened too frequently or for too long.
* Depending on model and options | 9 |
