TROUBLESHOOTING
Problem | Probable cause | Corrective action | |
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Nothing appears in the | Batteries are drained. | Replace all batteries with | |
display, after I press the |
| new ones. Alkaline batteries | |
START button. |
| recommended. | |
| Battery terminals are not in | Reinstall the batteries with | |
| the correct position. | negative and positive | |
|
| terminals matching those | |
|
| indicated in the battery | |
|
| compartment. | |
The cuff does not inflate. | Battery voltage is too low. | Replace all batteries with | |
| Low battery symbol blinks. | new ones. Alkaline batteries | |
| [If the batteries are drained | recommended. | |
| completely, the mark does |
| |
| not appear.] |
| |
The unit does not mea- | The cuff is not fastened | Fasten the cuff correctly. | |
sure. Readings are too | properly. |
| |
high or too low. |
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| |
You moved your arm or | Make sure you remain very | ||
| |||
| body during the measure- | still and quiet during the | |
| ment. | measurement. | |
| The cuff position is not | Sit comfortably and still. | |
| correct. | Make sure the cuff is at the | |
|
| same level as your heart. | |
| You are using the wrong | See Pg. | |
| size cuff. | Correct Cuff." | |
The value is different | The healthcare professional | See Pg. | |
from that measured at a | may be using a different | Why Your Readings Are | |
clinic or doctor’s office. | sized cuff. | Different Between Home | |
|
| and the Doctor’s Office." | |
| Your measurements may | See Pg. | |
| be elevated by white coat | Blood Pressure at Home." | |
| hypertension |
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NOTE: If the actions described above do not solve the problem, call
LifeSource Health Line |