Appendix A

Troubleshooting

Appendix A:

Troubleshooting

Your computer cannot connect to the Internet.

Follow these instructions until your computer can connect to the Internet:

•• Make sure that the Router is powered on. The Power LED should be green and not flashing.

•• If the Power LED is flashing, then power off all of your network devices, including the modem, Router, and computers. Then power on each device in the following order:

1.Cable or DSL modem

2.Router

3.Computer

•• Check the cable connections. The computer should be connected to one of the ports numbered 1-4 on the Router, and the modem must be connected to the Internet port on the Router.

The modem does not have an Ethernet port.

The modem is a dial-up modem for traditional dial-up service. To use the Router, you need a cable/DSL modem and high-speed Internet connection.

You cannot use the DSL service to connect manually to the Internet.

After you have installed the Router, it will automatically connect to your Internet Service Provider (ISP), so you no longer need to connect manually.

The DSL telephone line does not fit into the Router’s Internet port.

The Router does not replace your modem. You still need your DSL modem in order to use the Router. Connect the telephone line to the DSL modem, insert the setup CD into your computer, and then follow the onscreen instructions.

When you double-click the web browser, you are prompted for a username and password. If you want to get rid of the prompt, follow these instructions.

Launch the web browser and perform the following steps (these steps are specific to Internet Explorer but are similar for other browsers):

1.Select Tools > Internet Options.

2.Click the Connections tab.

3.Select Never dial a connection.

4.Click OK.

The Router does not have a coaxial port for the cable connection.

The Router does not replace your modem. You still need your cable modem in order to use the Router. Connect your cable connection to the cable modem, insert the setup CD into your computer, and then follow the onscreen instructions.

You need to modify the settings on the Router.

Open the web browser (for example, Internet Explorer or Firefox), and enter the Router’s IP address in the address field (the default IP address is 192.168.1.1). When prompted, leave the User name field blank and enter the password to the Router (the default is admin). Click the appropriate tab to change the settings.

WEB: If your questions are not addressed here, refer to the Linksys website, www.linksys.com.

EtherFast Cable/DSL VPN Router with 4-Port Switch

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Linksys BEFVP41 manual Appendix a Troubleshooting, Your computer cannot connect to the Internet

BEFVP41 specifications

The Linksys BEFVP41 is a sophisticated yet user-friendly VPN router designed primarily for small office and home office networks. Known for its robust performance and versatility, it stands out as a solid choice for users looking to enhance their network security and connectivity.

One of its key features is the built-in VPN support, which allows users to establish secure connections to remote networks or clients. The BEFVP41 supports up to 50 simultaneous VPN connections, making it an excellent option for small businesses that require secure remote access for their employees without compromising on speed or reliability.

The router employs advanced security protocols including IPsec, which is well-known for ensuring encrypted communication over the internet. This level of security enables users to safeguard sensitive data and maintain privacy while accessing their networks remotely, critical for businesses that handle confidential information.

In terms of connectivity, the BEFVP41 is equipped with four Ethernet ports that support 10/100 Mbps speeds, allowing for high-speed wired connections. It also features a WAN port for connection to a broadband modem, ensuring a fast and stable internet connection. The router supports various connection types, including DHCP, static IP, and PPPoE, making it versatile for different networking environments.

Additional features include a user-friendly web-based interface, which simplifies the setup and configuration process for users. This intuitive design is combined with powerful QoS (Quality of Service) capabilities, enabling prioritized bandwidth allocation to specific applications or users, ensuring that critical business applications have the necessary speeds and reliability.

The BEFVP41 also offers dynamic DNS support, which allows users to access their home or office network using a domain name instead of remembering an IP address. Moreover, it includes a DHCP server for automated IP address assignment, making network management more streamlined.

Overall, the Linksys BEFVP41 combines essential networking technologies and security features into a compact design suitable for any small business or home office environment. With its robust performance, extensive VPN capabilities, and user-friendly interface, it caters effectively to the diverse needs of modern network requirements. The BEFVP41 is a reliable solution for those looking to enhance their connectivity while maintaining security and ease of use.