Listen Technologies LT- 800-072, LT-800-216 manual LT-800Troubleshooting cont

LT-800 Troubleshooting (cont.)

Troubleshooting

I’m using another brand of receiver - how do I tell which channel to use

Refer to Listen’s Frequency Compatibility Tables (pages 15-17). Adjust Listen’s transmitter to the same frequency as the other major brand. Since Listen products can access 57 channels, they will most likely receive on the same fixed channel or channels of other major brands. If you are using another brand of receiver, make sure you have turned off the SQ feature on the Listen product(s).

There is not sufficient range

First make sure that the receivers you are using are operating properly, then make sure that you have an antenna connected either to the top of the LT-800 transmitter or connected to the back of the unit (but not both!). The antenna should be as high as possible and free of obstacles. In addition make sure you are using the correct antenna type for your unit. You might want to use a remote antenna (provided by Listen) that can be mounted on a mast or wall. Try using different frequencies to find one with less interference.

There is interference in my transmission

Ensure that the transmitter and receivers are on the same channel. Verify that there are no other transmitters on the same channel or a close channel to the one exhibiting interference. Try different channels until you find a clear channel. If this does not work, try a different frequency band (i.e. if you are using 72 MHz, try 216 MHz or vice versa). Please contact Listen support for assistance and a return authorization (RMA) number to exchange product for alternate frequency equipment.

End users are adjusting the unit

First, lock the channel by pressing and holding the channel select UP button for 3 seconds. Consider removing the Input, Mix Level and Contour knobs. You can order a rack mount kit from Listen which offers a security cover that will limit access to the unit.

I am using other manufacturers’ receivers and the sound is distorted

The receiver is probably not designed to handle the +25 kHz deviation of the Listen transmitter. This can be corrected by turning the Mix Level knob down. Another possibility is that you have enabled the SQ function of the LT-800, and this feature is not available in other companies’ products. You will need to disable SQ in this event (see page 8).

If you are using Phonak receivers, the transmitter is capable of operating in the Phonak mode (please refer to page 8).

Several transmitters are operating in the same environment

For this, you’ll need to choose your transmitting frequencies carefully. See page 15-17 for more details.

Can I have two antennas connected to my transmitter

No. The LT-800 transmitter can use only one antenna connection at a time. You may connect either a top mount antenna through the top antenna port, or a remote antenna connected to the BNC connection on the rear of the unit. If multiple antennae are simultaneously connected to both ports the transmitter will have extremely poor broadcast performance and range.

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