Troubleshooting
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Although the file is visible on the media server, | a) The file is not being made available by your | a) Change your media server. Read up about |
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it is not shown in the Network Mediaplayer. | media server. | this in the section "Media Server Software" |
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| on page 16. |
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| b) There are more than 300 files in the | b) Distribute the objects among several folders. |
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| corresponding folder. | Delete files that are no longer required. |
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A media file that is displayed can not be | The format of the file is not supported (see | No remedy. |
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played back. | also limitations in section Supported File |
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| Formats on page 16). |
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Characters contained in the WLAN key are not | The device only supports the characters shown | Change the WLAN key of the router. |
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shown on the input screen (page 6). | (ASCII standard). |
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When searching for wireless routers, no device | The router is not ready for wireless | Check your wireless router. |
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is found. | communication. | Try to make the connection again a few |
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If with wireless operation there should be any interference such as disruptions during playback or slow reactions by devices to commands, you could |
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try the following: |
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-Keep at least three metres distance from microwave ovens, bluetooth devices, mobile telephones and
-Change the active channel on the WLAN router.
Notes on high definition films
High definition film material (HD films) from format 720p upwards (resolution 1280 x 720 or higher) should be played back via a wired connection. If there is a wireless connection, then technical limitations (e.g. fault liability, bandwidth limitations) can cause disruptions in the playback right up to a complete breakdown of the playback.
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