Troubleshooting

Problem

Possible Cause

Remedy

 

Not working at all

Mains cable of receiver not plugged in.

Plug the mains cable firmly into a 220-240V 50 Hz socket.

 

 

 

No sound.

Faulty connections of input or output cables.

Connect the cables properly (page 23-26). If the problem

 

 

persists, it is possible that the cables are faulty.

 

 

 

 

The volume is set at minimum.

Turn up the volume.

 

 

 

 

 

The sound is set to mute.

Press

or V + on the remote control to activate audio output

 

 

 

 

again and then adjust the volume.

 

 

 

Sound to surround speakers too quiet.

 

Adjust the input sensitivity (page 28).

 

 

 

The wireless connection is disrupted.

Other devices in the vicinity are using the same

If possible, change the channels currently set for other WiFi

 

frequency range.

devices in the vicinity.

 

 

 

 

 

Turn the devices in different directions to

 

 

reduce interference to a minimum.

 

 

 

 

 

Switch off other devices that may cause interference.

 

 

 

The TV set does not recognise the transmitter

The TV set had not been switched off completely.

Switch the TV set off and on again using the mains switch.

module while making the link (from chassis

 

 

 

L2710 onwards).

 

 

 

 

 

 

 

LED Status Messages
UnitLED statusUnit status

Transmitter module

Red LED: continuously lit up

Standby.

 

 

 

Transmitter module

Red LED: flashing slowly

No receiver module found.

 

 

 

Transmitter module

Red LED: flashing quickly

Unit is in service mode.

 

 

 

Transmitter module

Red LED: flashing every 10 seconds

Unit not in linked mode.

 

 

 

Transmitter module

Green LED: continuously lit up

Transmitter on; RF connection made.

 

 

 

Transmitter module

Green LED: flashing slowly

RF connection disrupted.

 

 

 

Transmitter module

Green LED: flashing quickly

Transmitter module in connection mode.

 

 

 

Receiver module

Red LED: continuously lit up

Standby.

 

 

 

Receiver module

Red LED: flashing slowly

No transmitter module found.

 

 

 

Receiver module

Red LED: flashing quickly

Unit is in service mode.

 

 

 

Receiver module

Red LED: flashing every 10 seconds

Unit not in linked mode.

 

 

 

Receiver module

Green LED: continuously lit up

RF connection made.

 

 

 

Receiver module

Green LED: flashing slowly

RF connection disrupted.

 

 

 

Receiver module

Green LED: flashing quickly

Link-up successful.

 

 

 

English

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