10
Using the Help button
When you start an Activity, the Harmony 1100i sends out commands to turn your devices on and sets them to the right input. However, if someone walks between your Harmony 1100i and the TV when you press Watch TV, or you’re too far away from the system when you start an Activity, or the remote isn’t aimed at your entertainment system, the command may not reach the device. This causes the device to not respond and your Harmony 1100i becomes “out of sync” with your devices. The Help feature guides you through a series of questions to help you fix the problem and bring your devices back “in sync” with your remote.
To use the Help feature to get your Harmony 1100i back “in sync” with your entertainment system, on the Harmony remote screen:
1.Press the Help button.
2.Answer the questions on the Harmony 1100i screen by selecting Yes or No.
Based on your answers, the Harmony 1100i
When you complete this process, the Harmony 1100i is back “in sync” with your devices.
Before using the Help button, make sure you’ve addressed the cause of the problem, such as removing any obstacles from the line of sight.
