Troubleshooting
TroubleCU-VD3

Cannot turn the power on.

The burner and AC adapter is hot.

Cannot open the disc tray.

Reading fails.

Writing fails.

Action

zMake sure the AC adapter and power cord are connected properly.

zThis is not a malfunction.

zIf the burner is abnormally hot, remove the AC adapter and consult your authorised dealer.

zA disc cannot be ejected by pressing the eject button if data is being written to the disc. Wait until writing finishes.

zIf a disc cannot be ejected with the eject button:

•Remove and insert the AC adapter, then press the eject button again.

•If the disc cannot be ejected using the above method, remove the AC adapter and all other connections. Insert a thin rod of about 5 cm into the force eject hole located on the right side of the eject button. The disc tray will be ejected for about 1 cm, pull out the disc tray manually and take out the disc.

zInsert the disc with the label facing up.

zMake sure the disc tray is not dirty.

zMake sure the writing surface of the disc is not damaged.

zMake sure the special-shaped discs are not used.

zMake sure the audio CD complies with the CD-DA standard. (Copy-control CDs cannot be played.)

zFor CD-R or CD-RW, make sure it is not recorded using the packet-write method.

zMake sure an appropriate disc is being used. (A P. 2, 20)

zUse discs recommended for the burner. (A P. 2, 20)

zMake sure that a new disc is used for DVD-R.

zInsert the disc with the label facing up.

zMake sure the disc tray is not dirty.

zMake sure the writing surface of the disc is not damaged.

zMake sure the special-shaped discs are not used.

The writing time is too long.

zThe time taken for writing may be longer depending on the usage environment and conditions of usage. This is not a malfunction. It is the performance of this burner.

18