CALLMASTER® V Telephone Console User’s Guide | Issue 1 |
The CALLMASTER V Telephone Console | 3 |
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Compatible Headpieces
The following Lucent Technologies headpieces can be used with these telephones:
—Mirage® — Receiver fits over either ear. Not for noisy environments.
—StarSet® — Eartip fits in ear canal.
—Supra® — Adjustable headband and soft ear cushion.
—Encore® — Advanced sound technology with adjustable headband and soft ear cushion.
—TriStar® — Advanced headpiece which fits over the ear.
The CALLMASTER V Recorder Interface
The CALLMASTER V’s Recorder Interface is designed for recording calls on a standard tape recorder. (A recorder with AGC [Automatic Gain Control] is recommended.) With this interface, a warning tone, a soft beep repeated every
13.5seconds, notifies the agent and the calling party that the call is being recorded. Be aware that this tone may be a legal requirement.
IMPORTANT: The use of service observing features and call recording features may be subject to federal, state, and local laws, rules, or regulations and may be prohibited pursuant to the laws, rules, or regulations or require the consent of one or both of the parties to the conversation. Customers should familiarize themselves with and comply with all applicable laws, rules, and regulations before using these features.
The Softkeys
The softkeys are the four unlabeled round keys located directly below the display. The four round display control buttons, labeled Menu, Exit, Prev, and Next are located under the softkeys. See Figure 3.
Menu | Exit | Prev | Next |
Display
Softkeys
Display control buttons
