performance. Drives with low seek times that run at a minimum of 7200 RPM are best.
•You can’t be too rich or have too much RAM. It’s a good idea to have at least 128MB, while 256MB or more will greatly enhance performance.
Troubleshooting:
Problem: No sound.
Possible Cause1: Drivers have not been installed, or the Duo has not been properly configured in your music software.
Possible Cause2: Audio connections have not been properly made. Check your connections and your cables for continuity.
Problem: I can select the
Possible Cause1: On the PC, make sure that ASIO is selected in the Audio Configuration Manager, located in the systray of your Windows Taskbar.
If it is not, the ASIO driver will test and configure properly, but an error message will advise you that you can’t use MME and ASIO at the same time.
Possible Cause2: On the Mac, if the Duo ASIO driver is placed in the music program’s ASIO folder, you will be able to select it in the audio setup. However, if the Duo is not being recognized by the system, then you will be told
that no Duo is attached. Check your USB connections, and make sure that the Duo is powered up.
Problem: I can’t hear my system sounds.
Possible Cause1: On the PC, if you are using the ASIO drivers, and ASIO is selected in the Audio Configuration Manager, then you will not be able
to hear you system sounds (using the MME drivers) if they are being directed to the Duo. If you have another sound device in your system, you can go to Control Panel Multimedia and select this other device. Then you will hear system sounds, provided you are monitoring the alternate sound device in some fashion.
Possible Cause2: On the Mac, you must restart once after installing the Duo drivers. Then, go to Apple Control Panel Sound, and set the output (and
the input, if you like) to “USB Audio.” If the Duo is set to
After exiting an ASIO application, the Duo must be reinitialized before it can be used with the Sound Manager. Simply turning the unit off, then turning it back
on will do the trick.
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