WARRANTY SERVICE
The complete fine print of our Warranty is attached to the warranty card that came with your mixer. If you can’t find it, call us and we’ll send you another one.
Also make sure to save your sales receipt. It’s useful in establishing when you bought the mixer and for insurance purposes if someone happens to borrow your entire studio while you were on vacation in Mazatlan.
TROUBLESHOOTING
We haven’t included a gigantic troubleshooting chart with circles and arrows and captions on the back because our Service Department and support persons are here to handle that sort of thing. Still, there are some simple tests you can make before you call to determine if your
Bad channel
Is the channel
Unplug all Bus Insert and Channel Access hookups.
Switch output cords. For example, if the left output is dead, switch the left and right output cords at the mixer. If the problem moves to the right, it’s not the mixer.
Bad output
Is the output
hookups.
Switch output cords. For example, if the left output is dead, switch the left and right output cords at the mixer. If the problem moves to the right, it’s not the mixer.
Noise
Turn all faders and AUX returns down. If the noise goes away, bring levels back up one at a time, checking for noise at each step.
Unplug everything except the output where the noise was detected. If the noise goes away, plug everything back in one at a time, checking for noise at each connection.
Power
Check the
REPAIR
Service for the
If there is a problem with your mixer:
1.Review the troubleshooting suggestions at left.
2.Call us to confirm that the
3.If you have rotated the pod, return it to its original position (jacks pointing towards the back). If you’ve added a RotoPod, remove it and return the pod to original position. If you’ve added an XLR10, remove it.
4.Set aside the rack ears, manual and cord. We won’t need these to repair the mixer
(unless you have interharmonic under- | TECH |
slewing bipolar crosstalk in your rack ears, | STUFF |
a rare but particularly nasty problem...) |
|
5.Pack the mixer in its original shipping carton with the foam end caps in place. This is VERY IMPORTANT. If you do not have the carton, just ask for one when you get your RA number and we’ll ship it to you promptly.
with | with |
pod | pod |
to | to |
top | top |
Be sure to return the
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