Made By Humans E Series Troubleshooting

Troubleshooting

Section Five

Troubleshooting

Troubleshooting

Identifying the Problem . . . . . . . . . . . . . . . . . . .73

Specific Problems. . . . . . . . . . . . . . . . . . . . . . . . 73

Troubleshooting Table . . . . . . . . . . . . . . . . . . . .74

Power On Self Test Messages . . . . . . . . . . . . . . 83

Emergency DVD/CD-ROM Tray Release . . . . . .85

Modem Result Codes. . . . . . . . . . . . . . . . . . . . .85

Recovery CD-ROM . . . . . . . . . . . . . . . . . . . . . .86

Contents

Main E Series Users Guide Fall 1999 SERIES E Users Guide The Power And Choices You Demand. Copyright DECLARATION OF CONFORMITY FCC NOTICES DOC (INDUSTRY CANADA) NOTICES Page Fujitsu LifeBook E Series Notebook SECTION TWO PREFACE Table of Contents SECTION THREE GETTING STARTED USER INSTALLABLE FEATURES SECTION FOUR SECTION FIVE SECTION EIGHT TROUBLESHOOTING SPECIFICATIONS Page Page Page Preface WARRANTY FUJITSU PC CONTACT INFORMATION ABOUT THIS GUIDE Page Section Two Getting to Know Your LifeBook LifeBook Security Application Panel Pre-Installed Software Overview UNPACKING LIFEBOOK FEATURES VALUABLE LIFEBOOK SOFTWARE POPULAR ACCESSORIES Locating the Controls and Connectors TOP AND FRONT COMPONENTS Page LEFT-SIDE PANEL COMPONENTS RIGHT-SIDE PANEL COMPONENTS REAR PANEL COMPONENTS BOTTOM COMPONENTS Status Indicator Panel POWER INDICATOR AC ADAPTER INDICATOR BATTERY LEVEL INDICATORS DVD/CD-RW/CD-ROM DRIVE ACCESS INDICATOR HARD DRIVE OR REMOVABLE MEDIA DRIVE ACCESS INDICATOR Page Keyboard USING THE KEYBOARD NUMERIC KEYPAD WINDOWS KEYS CURSOR KEYS FUNCTION KEYS ErgoTrac Pointing Device CLICKING DOUBLE-CLICKING DRAGGING ERGOTRAC CONTROL ADJUSTMENT Touchpad Pointing Device CLICKING DOUBLE-CLICKING DRAGGING TOUCHPAD CONTROL ADJUSTMENT Volume Control CONTROLLING THE VOLUME SETTING THE HARDWARE VOLUME CONTROL Flexible Bay Devices REMOVING AND INSTALLING MODULAR DEVICES Page LifeBook Security Application Panel SETUP YOUR LIFEBOOK SECURITY PANEL PASSWORDS OPERATING YOUR LIFEBOOK SECURITY APPLICATION PANEL UNINSTALLING THE SECURITY APPLICATION PANEL LAUNCHING APPLICATIONS WITH THE SECURITY APPLICATION PANEL Page Page Pre-Installed Software LEARNING ABOUT YOUR APPLICATION SOFTWARE PC DOCTOR LAPLINK PROFESSIONAL MCAFEE VIRUSSCAN LIFEBOOK SECURITY APPLICATION PANEL SOFTWARE LIFEBOOK APPLICATION PANEL SOFTWARE BAYSWAP Page Section Three Getting Started Power Sources Display Panel Starting Your LifeBook Power Management Page Power Sources CONNECTING THE POWER ADAPTERS Display Panel OPENING THE DISPLAY PANEL ADJUSTING DISPLAY PANEL BRIGHTNESS CLOSING THE DISPLAY PANEL Starting Your LifeBook POWER ON BOOT SEQUENCE BIOS SETUP UTILITY BOOTING THE SYSTEM WITH WINDOWS 98 REGISTERING YOUR LIFEBOOK Power Management POWER/SUSPEND/RESUME BUTTON SUSPEND MODE SAVE-TO-DISK MODE Page IDLE MODE STANDBY MODE DISPLAY TIMEOUT HARD DISK TIMEOUT WINDOWS 98 POWER MANAGEMENT RESTARTING THE SYSTEM POWER OFF Page Section Four User Installable Features Lithium Ion Battery SuperDisk 120 or Floppy Disk Drive CD-ROM Drive DVD/CD-ROM Drive Page Lithium Ion Battery RECHARGING THE BATTERIES REPLACING THE BATTERY SuperDisk 120 or Floppy Disk Drive LOADING A DISK EJECTING A DISK SOFTWARE EJECT FOR LS-120 DISK PREPARING A DISK FOR USE Page CD-ROM Drive LOADING A CD REMOVING A CD AUTOMATIC INSERTION FUNCTION DVD/CD-ROM Drive DVD PLAYER SOFTWARE LOADING A DVD/CD REMOVING A DVD/CD USING THE DVD PLAYER SOFTWARE USING THE DVD PLAYER ON BATTERY POWER AUTOMATIC INSERTION FUNCTION Hard Disk Drive FORMATTING THE HARD DISK DRIVE MODULAR HARD DISK DRIVE Page PC Cards INSTALLING PC CARDS REMOVING PC CARDS Memory Upgrade Module INSTALLING A MEMORY UPGRADE MODULE TO REMOVE A MEMORY UPGRADE MODULE: CHECKING THE COMPUTER RECOGNITION OF NEW MEMORY CAPACITY Installed Displayed Device Ports COMMUNICATIONS PORT PARALLEL PORT SERIAL PORT PS/2 PORT UNIVERSAL SERIAL BUS PORT INFRARED PORT WIRELESS INFRARED MOUSE PORT MICROPHONE JACK STEREO LINE-IN JACK HEADPHONE JACK DOCKING PORT EXTERNAL MONITOR PORT EXTERNAL FLOPPY DISK DRIVE PORT Page Section Five Troubleshooting Troubleshooting Page Troubleshooting IDENTIFYING THE PROBLEM SPECIFIC PROBLEMS TROUBLESHOOTING TABLE Page Page Page Page Page Page Page Page POWER ON SELF TEST MESSAGES Page EMERGENCY DVD/CD-ROM TRAY RELEASE MODEM RESULT CODES RECOVERY CD-ROM Page Page Section Six Care and Maintenance Care and Maintenance Page Care and Maintenance LIFEBOOK SERIES NOTEBOOK BATTERIES FLOPPY DISKS AND DRIVES DVDs AND CDs PC CARDS Page Section Seven Specications Specications Page Specications CONFIGURATION LABEL MICROPROCESSOR MEMORY VIDEO AUDIO MASS STORAGE DEVICE OPTIONS FEATURES DEVICE PORTS KEYBOARD POWER DIMENSIONS AND WEIGHT ENVIRONMENTAL REQUIREMENTS Page Page Page Glossary Page Page Page Page Page Index A B C D E F H I K L M N P R S T U V