![Troubleshooting](/images/new-backgrounds/18363/1836355x1.webp)
E n g l i s h
Troubleshooting
WARNING!
Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to solve a problem by following these hints, consult your dealer or call
Problem |
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| No power. | – | Check if the AC power cord is properly connected. |
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| No picture. | – | Check if the TV is switched on. |
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| – Check the video connection. | |
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| – Press DVD button on the system. | |
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| – Set your TV to the correct Video In channel. These channels are usually near channel 00. Or, | |
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| you may have a button on the TV remote control that selects Auxiliary or A/V IN channel. See |
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| your TV owner’s manual for details. Or, change channels at the TV until you see DVD screen |
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| on the TV. |
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| Distorted or poor picture. | – | Sometimes a small amount of picture distortion may appear. This is not a malfunction. |
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| – | Clean the disc. |
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| – Check the video connection. You cannot use | |
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| the same time. |
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| Completely distorted picture or | – | Make sure the NTSC/PAL setting at the DVD system matches the video signal of your |
| black/white picture. |
| television (see “System Setup (DVD) - Selecting the color system that matches the connected |
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| TV”). |
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| The aspect ratio of the screen | – | The aspect ratio is fixed on the DVD disc. |
| cannot be changed even though | – | Depending on the TV, it may not be possible to change the aspect ratio. |
| you have set the TV display. |
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| No sound or distorted sound. | – | Adjust the volume. |
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| – Check that the speakers are connected correctly. | |
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| – Replace the speaker cables. | |
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| – Check the speaker settings. | |
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| – The system is in pause, slow motion or fast forward/reverse mode, press PLAY to resume | |
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| normal play mode. |
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| The DVD player does not | – | Insert a readable disc with the playback side facing down. |
| start playback. | – | Check the disc type, color system and regional code. Check for any scratches or smudges on |
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| the disc. |
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| – Press SETUP to turn off the setup menu screen. | |
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| – Cancel the parental control rating function or change the rating level. | |
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| – Moisture has condensed inside the system. Remove the disc and leave the system turned on | |
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| for about an hour.. |
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| The DVD system does not respond | – | Disconnect the power plug from the outlet and insert again. |
| when the buttons are pressed. |
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| Cannot activate some features, | – | |
| such as Angles, Subtitles, or | – | Changing the language for the sound or subtitle is prohibited on the DVD. |
| – | The features may not be available on the disc. | |
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| No image is output when a | – | Make sure the component is connected correctly. |
| function is selected. | – | Press the correct function button for the input source. |
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| Considerable noise in radio | – | Tune in to the correct frequency. |
| broadcasts. | – | Connect the antenna. |
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| – Route RF | |
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| – Fully extend the FM wire antenna. Position for best reception and secure to a wall. | |
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| – Connect an outdoor FM or AM antenna. | |
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| – Adjust the direction and position for best reception. | |
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| – Turn off the equipment causing the noise or move it away from the DVD system. | |
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| – Place the antenna farther away from any equipment that may be causing the noise. | |
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| The remote control does not | – | Point the remote control at the remote sensor of the unit. |
| function. | – | Reduce the distance to the player. |
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| – Remove any possible obstacles. | |
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| – Replace the batteries with new ones. | |
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| – Check that the batteries are loaded correctly. | |
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| The display is dark. | – | Press DIM again. |
| Low hum or buzz sound. | – | Place the DVD system as far away as possible from electrical devices that may be causing |
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| interference. |
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| Low bass response. | – | Check all speakers for correct polarity. |
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26TROUBLESHOOTING