/Preparing your appliance for service
MAJESTIC™ has hundreds of service agents all over the country including a partnership with the Sears Network of Appliance Service, with over 15,000 service agents. Call us on our toll free hotline
is not, you will be charged for the time and travel. Our call center is available Monday through Friday from 8:00 am to 5:00 PM. You will find our technicians helpful, knowledgeable and friendly and available from 7 am to 3:30 Pacific time.
PREPARING YOUR APPLIANCE - Your Majestic Appliance may have been installed in a home, condominium or apartment. Clothes, detergent and other items must be cleared away and units must be accessible. RV or Marine installations require that the owner remove trim, doors and other items as well as repositioning the machine to make the back accessible.
Remote Locations
In certain cases, even the largest appliance manufacturers do not have service in remote locations. Having product in a home is one thing. Having appliances in a home that moves all the time is another. Majestic has taken serveral important steps to accommodate this difficult situation. Service knowledge on demand™ is one such step that only Majestic offers. Often applaince dealers who service traditional home appliances can view our training movies online and make a repair where no other option would be available. But after all of these steps are exhasuted Majestic Appliances may have to request that an RV Owner drive to the nearest authorized service dealer in order for us to provide service.
Improper installations, by owners or dealers are the responsibility of the installer. Majestic is happy to provide technical support in such cases. Service costs and travel expense will be paid by the owner and negotiated between the owner and the installer. Please run your machine after it is initially installed through all cycles to verify that the machine works and has been installed according to installation guidelines.
Majestic LLC © 01/01/2006
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