GAudioH
Symptom | Cause/Solution | Page |
Audio is not output. | • Check the connections for all devices. | 9,10,13,14, |
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| 15,16,17,18, |
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| 19,20,21,22, |
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| 82 |
| • Check the speaker connections and configurations. | 81 |
| • Check whether the audio device power is turned on. | – |
| • Adjust the master volume. | 31 |
| • Cancel the mute mode. | 31 |
| • Check the connection with the playback device and select the | 30 |
| proper input source. | 105 |
| • Match the input mode and the terminal assigned to be the digital | |
| input terminal. | 120 |
| • Disconnect the headphones. No sound is output from the | |
| speakers when headphones are connected. |
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The volume does not | • The maximum volume is set too low. Set the maximum volume | 96 |
increase. | using “Limit”on the menu. | – |
| • Power for external devices connected to the output connectors | |
| of the unit may not be turned on. Check the power of connected |
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| external devices. |
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No sound is | • Check if the surround speakers are connected to the SURROUND | – |
produced from | terminals. |
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surround speakers. |
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No sound is | • Check the subwoofer connections. | 81 |
produced from | • Turn on the subwoofer’s power. | – |
subwoofer. | • Set “Speaker Config.” – “Subwoofer” on the menu to “Yes”. | 107 |
| • If “Front” and “Center” for “Speaker Config.” are set to “Large”, | 107, 109 |
| and “Subwoofer Mode” is set to “LFE”, no sound may be output |
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| from the subwoofers, depending on the input signal or selected |
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| sound mode. |
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DTS sound is not | • Set “Decode Mode” on the menu to “Auto” or “DTS”. | 105 |
output. |
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Dolby TrueHD, DTS- | • Make HDMI connections. | 9, 10 |
HD, Dolby Digital |
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Plus audio is not |
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output. |
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Symptom | Cause/Solution | Page |
Dolby PLg mode or | • Check that “Speaker Config.” – “Center” or “Surround” is set to | 107 |
DTS NEO:6 mode | other than “None”. If the speaker system is |
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cannot be selected. | sound mode cannot be selected. |
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| • When headphones are used, Dolby PLg or DTS NEO:6 cannot be | – |
| selected. |
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Audyssey MultEQ®, | • Switch the sound mode to other than “DIRECT” or “PURE | 72 |
Audyssey Dynamic | DIRECT”. |
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EQ® and Audyssey | • When headphones are used, Audyssey MultEQ®, Audyssey | – |
Dynamic Volume® | Dynamic EQ® and Audyssey Dynamic Volume® cannot be selected. |
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cannot be selected. |
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Audyssey Dynamic | • Run Audyssey® Setup. | 23 |
EQ® and Audyssey |
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Dynamic Volume® |
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cannot be selected. |
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• Check that an analog signal or PCM signal (Sample Rate=44.1/48 | 96 | |
selected. | kHz) is input. For playback of multichannel signals such as Dolby |
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| Digital or DTS surround, | 72 |
| • Switch the sound mode to other than “DIRECT” or “PURE | |
| DIRECT”. |
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GFM/AMH |
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Symptom | Cause/Solution | Page |
Reception fails, or | • Change the antenna orientation or position. | 19 |
there is a lot of noise | • Separate the AM loop antenna from the unit. | 19 |
or distortion. | • Use an FM outdoor antenna. | 19 |
| • Separate the antenna from other connection cables. | 19 |
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