Troubleshooting

Basic

If a problem should arise, first check the following:

1.Are the connections correct?

2.Is the set being operated as described in the owner’s manual?

3.Are the other devices operating properly?

If this unit does not operate properly, check the items listed in the table below. Should the problem persist, there may be a malfunction.

In this case, disconnect the power immediately and contact your store of purchase.

GGeneralH

Symptom

Cause/Solution

Page

 

 

 

Power does not turn

• Check whether the power plug is correctly inserted into the power

22

on.

outlet.

131

 

• The protection circuit is active. Disconnect the power plug from

 

the electric outlet, wait 5 to 10 seconds and then insert it back

 

 

into the outlet.

 

Power automatically

• The sleep timer is set. Turn on the power again, or change the

84

switches to standby

sleep timer settings.

115

mode.

• “Auto Standby” is triggered when there is no operation for a set

 

amount of time. To disable “Auto Standby”, set “Auto Standby”

 

 

on the menu to “Off”.

 

Display is off.

• Set “Display” on the menu to something other than “Off”.

115

 

 

 

The power indicator

• Due to the temperature rise within this unit, the protection circuit

131

is blinking red

is working. Please turn off power once, and re-apply the power

 

in intervals of

after the temperature has fallen sufficiently.

 

approximately 2

• Please re-install this unit in a place having good ventilation.

seconds.

 

 

The power indicator

• Please use speakers which have the specified impedance.

79

is blinking red

• The protection circuit has been activated because the speaker

79

in intervals of

cable core wires are touching, a core wire has come loose from

 

approximately 0.5

the terminal, or a core wire is touching the rear panel of this unit.

 

seconds.

After unplugging the power cord, take corrective action such as

 

 

firmly re-twisting the core wire or taking care of the terminal, and

 

 

then reconnect the wire.

 

After turning on the

• This unit’s amplifier circuit has failed. Turn off the power and

power, the power

please contact the Marantz service adviser.

 

indicator is blinking

 

 

red in intervals of

 

 

approximately 0.5

 

 

seconds.

 

 

Set does not operate

• Reset the microprocessor. Note that re-setting the microprocessor

136

properly.

restores all pre-configured settings to the factory defaults.

 

GHDMIH

Symptom

Cause/Solution

Page

No audio is

• Check the connection of the HDMI connectors.

9, 10

output with HDMI

• When outputting HDMI audio from the speakers, set “HDMI

100

connection.

Audio Out” on the menu to “AVR”.

100

 

• When outputting HDMI audio from a TV, set “HDMI Audio Out”

 

on the menu to “TV”.

 

No video is

• Check the connection of the HDMI connectors.

9, 10

output with HDMI

• Set the input source to match the connected HDMI connector.

9, 10, 30

connection.

• Check whether the TV is compatible with copyright protection

11

 

(HDCP). If connected to a device not compatible with HDCP, video

 

 

will not be output correctly.

 

When the following

• Set “HDMI Control” in the menu to “Off”.

83, 100

operations are

Furthermore, if you do not want to link the power off operation

 

performed on

with devices compatible with HDMI control, set “Power Off

 

devices compatible

Control” in the menu to “Off”.

 

with HDMI control,

 

 

the same operations

 

 

occur on this unit.

 

 

• Power ON/OFF

 

 

• Switching audio

 

 

output devices

 

 

• Adjust volume

 

 

• Switch input source

 

 

GVideoH

 

 

Symptom

Cause/Solution

Page

No picture appears.

• Check the connection between the video output terminal of this

9

 

unit and the input terminal of the TV.

 

• Match the input settings to the input terminal of the TV connected

 

to this unit.

 

instructions Advanced instructions

Information

132

DVD