Troubleshooting
Basic
If a problem should arise, first check the following:
1.Are the connections correct?
2.Is the set being operated as described in the owner’s manual?
3.Are the other devices operating properly?
If this unit does not operate properly, check the items listed in the table below. Should the problem persist, there may be a malfunction.
In this case, disconnect the power immediately and contact your store of purchase.
GGeneralH
Symptom | Cause/Solution | Page |
|
|
|
Power does not turn | • Check whether the power plug is correctly inserted into the power | 22 |
on. | outlet. | 131 |
| • The protection circuit is active. Disconnect the power plug from | |
| the electric outlet, wait 5 to 10 seconds and then insert it back |
|
| into the outlet. |
|
Power automatically | • The sleep timer is set. Turn on the power again, or change the | 84 |
switches to standby | sleep timer settings. | 115 |
mode. | • “Auto Standby” is triggered when there is no operation for a set | |
| amount of time. To disable “Auto Standby”, set “Auto Standby” |
|
| on the menu to “Off”. |
|
Display is off. | • Set “Display” on the menu to something other than “Off”. | 115 |
|
|
|
The power indicator | • Due to the temperature rise within this unit, the protection circuit | 131 |
is blinking red | is working. Please turn off power once, and |
|
in intervals of | after the temperature has fallen sufficiently. |
|
approximately 2 | • Please | – |
seconds. |
|
|
The power indicator | • Please use speakers which have the specified impedance. | 79 |
is blinking red | • The protection circuit has been activated because the speaker | 79 |
in intervals of | cable core wires are touching, a core wire has come loose from |
|
approximately 0.5 | the terminal, or a core wire is touching the rear panel of this unit. |
|
seconds. | After unplugging the power cord, take corrective action such as |
|
| firmly |
|
| then reconnect the wire. |
|
After turning on the | • This unit’s amplifier circuit has failed. Turn off the power and | – |
power, the power | please contact the Marantz service adviser. |
|
indicator is blinking |
|
|
red in intervals of |
|
|
approximately 0.5 |
|
|
seconds. |
|
|
Set does not operate | • Reset the microprocessor. Note that | 136 |
properly. | restores all |
|
GHDMIH
Symptom | Cause/Solution | Page |
No audio is | • Check the connection of the HDMI connectors. | 9, 10 |
output with HDMI | • When outputting HDMI audio from the speakers, set “HDMI | 100 |
connection. | Audio Out” on the menu to “AVR”. | 100 |
| • When outputting HDMI audio from a TV, set “HDMI Audio Out” | |
| on the menu to “TV”. |
|
No video is | • Check the connection of the HDMI connectors. | 9, 10 |
output with HDMI | • Set the input source to match the connected HDMI connector. | 9, 10, 30 |
connection. | • Check whether the TV is compatible with copyright protection | 11 |
| (HDCP). If connected to a device not compatible with HDCP, video |
|
| will not be output correctly. |
|
When the following | • Set “HDMI Control” in the menu to “Off”. | 83, 100 |
operations are | Furthermore, if you do not want to link the power off operation |
|
performed on | with devices compatible with HDMI control, set “Power Off |
|
devices compatible | Control” in the menu to “Off”. |
|
with HDMI control, |
|
|
the same operations |
|
|
occur on this unit. |
|
|
• Power ON/OFF |
|
|
• Switching audio |
|
|
output devices |
|
|
• Adjust volume |
|
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• Switch input source |
|
|
GVideoH |
|
|
Symptom | Cause/Solution | Page |
No picture appears. | • Check the connection between the video output terminal of this | 9 |
| unit and the input terminal of the TV. | – |
| • Match the input settings to the input terminal of the TV connected | |
| to this unit. |
|
instructions Advanced instructions
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