Service and Support

Chapter 6

SERVICE AND SUPPORT

6.1GETTING HELP

Before contacting Maxtor Support, use the Hard Disk Information feature in MaxBlast to view the model number and serial number of your drive. These numbers can be used to get help from Maxtor Support, register your drive, and look up information on the Maxtor website.

Please visit www.maxtor.com to obtain comprehensive support information, such as:

•Warranty Services

~Drive returns (RMS), Warranty Status, Limited Warranty Statement

•Product Support

~Installation Tutorials, Specifications, Jumper Settings, Installation Guides, Product Manuals

•Software Downloads

~Installation Software, Utilities, Diagnostics

•Knowledge Base

~Troubleshooting information, FAQs, resolved problem database

•Product Index

~Current and Legacy Maxtor product’s listing

Click on Worldwide Support to access the Knowledge Base, download software updates, register your drive, and get assistance via e-mail.

Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 6-1