Troubleshooting Procedures

!WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power.

Service Mode

Service Mode enables service personnel to verify the operation of the washing machine and diagnose problems.

Test or Display

To Start

To Cancel

 

(or Hold)

(or resume)

 

 

 

Service Mode can be entered in the middle of any wash cycle without interrupting the cycle. While in Service Mode, the technician can cancel the current cycle, set a continuous running mode, start a variety of special service tests and view diagnostic displays.

Enter / Exit Service Mode

To enter Service Mode press the Chime and Extra Rinse keys for 3 seconds or until the control beeps.

NOTE: The washer must be ‘ON’ before Service Mode can be entered.

The motor speed will be displayed when started (motor not running display will be “0”). The present state of the machine will not be changed (i.e., the current cycle in progress will not be interrupted and only the display will change). All LED’s will be turned ‘OFF’ except the Door Lock LED; it will continue to display the condition of the door lock.

To exit Service Mode:

1)Press Chime and Extra Rinse keys for 3 seconds again, or

2)Press Power Off button, or

3)Unplug the machine.

To pause while in Service Mode:

Pressing the Rotary Cycle Selector knob while running a test will pause the individual test.

Access Service Tests and Diagnostic Features while in Service Mode.

The following table summarizes special tests and features available in Service Mode, along with methods of activation and cancellation. A more detailed description of each test can be found in the text following the table. Reference the text or symbol indicated in the “Test or Display” column, with the text and symbols indicated in the text following the quick reference table for a more detailed explanation.

 

Test or Display

To Start

To Cancel

 

 

 

 

 

(or Hold)

(or resume)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Quick

Press Delay and

Press Delay and

 

 

 

 

 

 

 

 

Spin Test

Rinse & Spin

Rinse & Spin or

 

 

 

 

 

 

press Power Off

 

 

 

 

 

 

 

 

 

 

Hold Quick

Press Rotary Cycle

Press Rotary

 

 

 

 

 

 

 

 

Spin Test

Selector (during test)

Cycle Selector

 

 

 

 

step

 

 

 

 

 

 

 

 

 

 

 

 

Fast

Press Wash/Rinse

Press Power Off

 

 

 

 

Time-

Temp to start test.

 

 

 

 

 

Down

Press Wash/Rinse

 

 

Test / Advance

Temp during cycle to

 

 

to next step

advance.

 

Quick

Service

Cycle

Hold Quick

Service Cycle

Step

LED/Switch Test

Board

IN Input

Test

Board

Output

Test /

System Check

Diagnostic Code Display (Initial)

All Diagnostic Codes

Cycle Count No. for Diagnostic Code

Clear All

Diagnostic

Codes

Display

Software

Version

Cycle Count

Press Wash/Rinse Temp and Soil Level

Press Rinse & Spin and Spin Only together

Press Delay for 3 seconds (then individual buttons to test) Turn Rotary

Cycle Selector clockwise, the LED’s around it will be toggled. Turn Rotary

Cycle Selector counterclockwise, the 7-segment LED’s toggle. Press Rotary Cycle Selector, all of the LED’s around the

Rotary Cycle Selector will be toggled.

Press Spin Only

Press Spin Speed

Press Rinse & Spin – displays ‘d

Rotate Rotary Cycle Selector either

direction

Press and hold Rotary Cycle Selector, while diagnostic code is displayed

Press Delay and Chime together while displaying diagnostic codes

Press Soil Level.

Press Chime

Press Power Off (also exits Service Mode)

Press Rinse &

Spin and Spin

Only

Press Power Off twice after starting test

Press Spin Only

Press Power

Off.

Press Rinse & Spin again

N/A

Release Rotary

Cycle Selector (returns to diagnostic code display)

N/A

Press Soil

Level.

N/A

June 2006

7

16026882

©2006 Maytag Services

 

RPL 16026127

Page 7
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Maytag MAH8700A service manual Enter / Exit Service Mode, To exit Service Mode