Troubleshooting Procedures
!WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power.
Vibration/Walking/Noise
•Check for proper load size and distribution.
•Check for proper installation.
•Verify unit has new motion sensor / control board.
•Check vent flappers for foam present on flapper.
•Check for loose pump to bracket screws.
•Check for stripped pump mounting bolts.
•Check location of top suspension springs.
•Check console for broken plastic locating tabs, check for front panel noise - add foam as needed.
•Check if debris is present in pump causing noise.
•Check dampers /
•Clean floor and check condition of rubber feet.
•Do Paper Test - Place paper strips under front feet of washer, pull them out while in Quick Spin Test at highest rpm. Adjust feet to hold paper.
Rubber Feet Leaving Marks on Floor
•Use a pencil eraser to remove mark.
•Walk washer into location, do not drag.
Additive Cups Full of Water
•A small amount of water in cups is normal.
•Remove and wash dispenser tray, removable cup, and rinse cap.
•Level washer.
Buttons do not Respond
•Option and Function buttons respond differently according to each cycle.
•Child Lock feature has been selected. To disable feature press and hold Wash/Rinse Temp and Spin Speed simultaneously until a beep is heard.
•When display shows “End”, only the Power Off button will function. Press Power Off and make new cycle selections.
Consumer Information Codes
If the consumer observes codes on display, see table below.
LED | Description | Diagnostic |
Display |
| code |
|
|
|
| The water level fails to |
|
nd | drop below the Low Water | 1 |
level reset within 15 | ||
| minutes, before a spin |
|
| begins. |
|
LED | Description | Diagnostic | |
Display |
| code | |
|
|
| |
LO | Door failed to unlock after | 2 | |
3 attempts. | |||
nF | Continuous fill of 12 | 3 | |
minutes. Total fill of 14 | |||
| minutes. |
| |
FL | Door failed to lock after 3 | 4 | |
attempts. | |||
LE | Water sensor level fault. | 8 | |
|
|
| |
| A fault is detected in the |
| |
OE | water level sensor. Data | E | |
(frequency) shows the | |||
| water level is at or above |
| |
| the overflow level. |
| |
| A key is sensed to be |
| |
E2 | pressed more than 30 | 15 | |
seconds, the key will be | |||
|
| ||
| assumed to be stuck. |
| |
dc | Never exceeded 400 rpm | 10 | |
due to an unbalanced load. | |||
|
| ||
|
|
| |
| The door has not been |
| |
od | opened after two complete | 17 | |
wash cycles. Door switch | |||
| was not seen open since |
| |
| the last two final spins. |
| |
dL | Open door lock switch with | 18 | |
motor running. | |||
|
| ||
dS | Door switch is read as | 22 | |
open and the door locked | |||
| switch is read as locked. |
| |
|
|
| |
bE | Motor tach signal exists | 25 | |
without motor running. | |||
|
| ||
tE | Abnormal high/low temp or | 29 | |
ohm resistance seen. | |||
|
| ||
|
|
| |
| Machine control is |
| |
| attempting to drive the |
| |
E3 | motor but is not seeing any | 2E | |
tach response. Visual | |||
| check shows motor is not |
| |
| moving. (Locked, Hall |
| |
| Sensor fault). |
| |
Sr | System Relay failure. | 34 | |
|
|
| |
Hr | Heater Relay failure | 36 | |
3E | Over Current is detected. | 3E | |
Motor won't turn. | |||
|
| ||
2E | Voltage for motor control | 91 | |
bus is over specified limit. | |||
|
| ||
2E | Voltage for motor control | 92 | |
bus is under specified limit. | |||
|
|
16026882 | 6 | June 2006 |
RPL 16026127 |
| ©2006 Maytag Services |
