Troubleshooting Procedures
!WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power.
Diag. Description | Trigger | Action to be | ||
Code |
|
| taken | |
|
| A key is sensed | Display "E2". See | |
|
| to be pressed | LED/Switch Test. | |
15 | Stuck Key | more than 30 | Check connection | |
of keypad to | ||||
seconds, the key | ||||
|
| will be assumed | control board. | |
|
| to be stuck. | Replace console if | |
|
| necessary. | ||
|
|
| ||
|
| The door has not |
| |
| Door/Lid | been opened |
| |
| switch was | after two | Will display "od". If | |
17 | not seen | complete wash | door open sensed, | |
open since | cycles. Door | error will clear. | ||
| switch was not | |||
| the last two | seen open since | Check door lock. | |
| final spins | the last two final |
| |
|
| spins. |
| |
|
|
| Check for loose | |
|
|
| wire connections. | |
|
|
| Clear the | |
|
|
| diagnostic code | |
|
|
| and recheck; if | |
| Detected |
| reoccurs, see | |
|
| Door Lock Test. | ||
| door lock | Open door lock | Check door lock | |
18 | switch open | system. See | ||
during cycle | switch with | Board Output | ||
| motor running. | |||
| when not |
| Test. Check the | |
| expected. |
| output voltage of | |
|
|
| door lock coil. If | |
|
|
| normal, change | |
|
|
| door lock switch. If | |
|
|
| not normal, change | |
|
|
| Machine Control | |
|
|
| Board. | |
| Not Used |
| ||
Diag. Description Code
| Motor Drive | |
2E | failure | |
(Locked, Hall | ||
| ||
| sensor fault) |
34System
Relay failure
35 |
|
|
|
3E | Motor failure |
(Over | |
| current) |
|
|
|
|
|
|
| Voltage for |
91motor control
bus is over
specified limit
Voltage for
92motor control specified limit
Trigger
Machine control is attempting to drive the motor but is not seeing any tach response. Visual check shows motor is not moving.
Machine control
does not see
relay open when
it should. Not Used
Over Current is detected. Motor won't turn.
Not Used
Voltage for motor
control bus is
over limit
Voltage for motor
control bus is
under specified
limit.
Action to be
taken
Display “E3” Evaluate wire harness for loose or unhooked connections. If machine has separate motor control, perform self diagnostic motor test. See “Board Output
Test”.
Display "Sr". Replace machine control board.
Displays
"3E".Check the motor windings, the speed sensor, wiring connections, or Control Board.
Display
"2E".Replace Machine Control Board.
Display
"2E".Replace Machine Control Board.
| Door/lid | Door switch is | See Door Lock |
| |
| switch | ||||
22 | detected | read as open | Test | ||
and the door | |||||
open during | “Troubleshooting | ||||
| locked switch is | ||||
| cycle (when | read as locked. | Procedures”. | ||
| not paused). |
|
|
| |
|
| Not Used |
|
| |
|
|
|
|
| |
| Motor tach | Tach signal | Displays "bE". | ||
| exists without | ||||
25 | signal exists | ||||
torque command | Replace Motor | ||||
without motor | |||||
| running. | or when not | Control Board. | ||
| expected. |
|
| ||
|
|
|
| ||
|
| Not Used |
|
| |
|
|
|
| ||
| Sump | Abnormal | Displays " tE". |
| |
| - Loose or pinched | ||||
29 | thermistor | high/low temp or | |||
wires. | |||||
| failure | ohm resistance | - Bad sump | ||
| (Optional) | seen | |||
| thermistor. | ||||
|
|
| |||
| Not Used |
|
| ||
|
|
| |||
16026882 |
|
| 12 | ||
RPL 16026127 |
|
|
| ||
Exit Service Mode
To exit:
1)Press Chime and Extra Rinse keys for 3 seconds again, or
2)Press the Power Off key, or
3)Unplug the machine. After five (5) minutes of inactivity (user key presses) in Service Mode, the machine will exit the Service Mode and resume normal operations. Pressing the Power Off key will completely exit Service Mode. If a cycle is running, cancel the cycle. Pressing the Rotary Selector knob while running a test will pause the individual test, while remaining in Service Mode. A power loss during Service Mode will cancel this mode.
June 2006
©2006 Maytag Services
