Before You Call
For problem laundry solutions (i.e. fabric damage, residue, tangling) and special laundry care procedures, see the enclosed Laundry Tips brochure.
Won’t Fill
•Plug cord into live electrical outlet.
•Check fuse or reset circuit breaker.
•Turn the control dial to proper cycle and pull dial out to start the washer.
•Turn both faucets on fully.
•Straighten inlet hoses.
•Disconnect hoses and clean screens. Hose filter screens may be plugged at the faucet.
•The drain hose must be elevated at least to the top of the tub.
Won’t Agitate
•Make sure the lid is completely closed.
•Turn the control knob to proper cycle and pull dial out to start the washer.
•Close lid and pull dial out to start the washer. For your safety, washer will not agitate or spin unless the lid is closed.
•The washer is equipped with a lid switch failure detector. If the lid switch should malfunction, the detector will stop operations for your safety. Call for service.
•Pauses are normal. Wait and see if the washer will start again.
Won’t Spin or Drain
•Straighten drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service.
•Close lid and pull dial out to start the washer. For your safety, washer will not agitate or spin unless the lid is closed.
•The washer is equipped with a lid switch failure detector. If the lid switch should malfunction, the detector will stop operations for your safety. Call for service.
•If the drain height is over eight feet, water may not be completely removed.
Load is Wetter than Normal at the End of the Cycle
•The washer is designed to reduce spin speed if an unbalanced load is detected. This is normal.
•Redistribute the load in the tub and set the washer on SPIN.
•Spin speed may be too slow for load type. Set Wash/Spin speed to Regular/Whites (normal/fast).
Stops
•Turn the control dial to proper cycle and pull dial out to start the washer.
•Close lid and pull dial out to start the washer. For your safety, washer will not agitate or spin unless lid is closed.
•This may be a pause or soak period in the cycle. Wait briefly and it may start.
•The washer is equipped with a lid switch failure detector. If the lid switch should malfunction, the detector will stop fill operations for your safety. Call for service.
Leaks Water
•Make sure water inlet hose connections are tight at faucet and water valve.
•Make sure end of drain hose is correctly inserted and secured to drain facility.
•Avoid extended soaking – soak for 30 minutes or less.
•Avoid overloading.
Is Noisy
•Be sure washer is leveled properly as outlined in installation manual.
•Weak floors can cause vibration and walking.
•Be sure rubber feet are installed on leveling legs.
•Operating sounds will vary depending on agitation speed.
9
