Troubleshooting• Make sure the lid is completely closed.

 

 

 

 

Won’t Fill

Plug cord into live electrical outlet.

 

 

 

Check fuse or reset circuit breaker.

 

 

 

Turn the control dial to proper cycle and restart the washer.

 

 

 

Turn both faucets on fully.

 

 

 

Straighten inlet hoses.

 

 

 

Disconnect hoses and clean screens. Hose filter screens may be plugged.

 

 

Won’t Agitate

Check fuse or reset circuit breaker.

 

 

 

 

 

 

Turn the control dial to proper cycle and restart the washer.

 

 

 

Pauses are normal. Wait and see if the washer will start again.

 

 

 

 

 

 

 

Won’t Spin

Check fuse or reset circuit breaker.

 

 

or Drain

Straighten drain hoses. Eliminate kinked hoses. If there is a home drain restriction, call for

 

 

 

 

drain service.

 

 

 

Close lid and restart the washer. For your safety, washer will not spin unless the lid is closed.

 

 

 

Suds lock – caused by too much suds. Rewash without detergent. Use correct amount of a

 

 

 

 

low-sudsing detergent.

 

 

 

 

 

 

 

Load is Wet

Unevenly distributed load. Redistribute the load, close the lid and restart the washer. Check for

 

 

 

 

leveling. Be sure water level is acceptable for load size.

 

 

 

A normal spin speed is recommended for heavy loads like jeans or towels.

 

 

 

 

 

 

 

Stops

Plug cord into live electrical outlet.

 

 

 

Check fuse or reset circuit breaker.

 

 

 

Close lid and restart the washer. For your safety, washer will not agitate or spin unless lid is closed.

 

 

 

This may be a pause in the cycle. Wait briefly and it may start.

 

 

 

 

 

 

 

Leaks Water

Make sure hose connections are tight.

 

 

 

Make sure end of drain hose is correctly inserted and secured to drain facility.

 

 

 

Avoid extended soaking – soak for 30 minutes or less.

 

 

 

Avoid overloading.

 

 

 

 

 

 

 

Is Noisy

Be sure washer is leveled properly as outlined in installation manual.

 

 

 

Weak floors can cause vibration and walking.

 

 

 

Operating sounds will vary depending on agitation speed.

 

 

 

 

 

 

 

Fills with

Turn both faucets on fully.

 

 

the Wrong

If equipped with a temperature selector dial, be sure it is set directly on a temperature setting and

 

 

Temperature

 

not between settings.

 

 

Water

Make sure temperature selection is correct.

 

 

 

 

 

 

While the washer is filling, you may notice just hot and/or just cold water entering the tub when

 

 

 

 

cold or warm wash temperatures are selected. This is a normal function of the Automatic

 

 

 

 

Temperature Control (select models) feature as the washer determines the temperature of

 

 

 

 

the water.

 

 

 

If Auto Temperature Control (select models) is selected, cold water may feel warmer than cold

 

 

 

 

water from the tap.

 

 

 

Make sure hoses are connected to correct faucets and inlet connections. Be sure water supply is

 

 

 

 

regulated correctly. Flush water line before filling washer.

 

 

 

Check the water heater. It should be set to deliver a minimum 120° F (49° C) hot water at the tap.

 

 

 

 

Also check water heater capacity and recovery rate.

 

 

 

Disconnect hoses and clean screens. Hose filter screens may be plugged.

 

 

 

 

 

 

 

Cycle Selector

Extra Rinse (select models) is selected.

 

 

Advances Through

 

 

 

 

Off

 

 

 

For further assistance, call Maytag Customer Assistance toll-free at 1-800-688-9900 USA or 1-800-688-2002 Canada.

U.S. customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.

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Maytag MAV5920AGW important safety instructions