Appendix

Troubleshooting

Refer to the table below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).

Symptom

Check/Remedy

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

• Turn off the power and then turn it back on.

The iPod fails to connect.

• Check the condition of the iPod connector and Dock.

• Keep the iPod software version up to date.

 

• Check the region number of the Blu-ray/DVD disc.

Playback does not start.

Blu-ray/DVD disc purchased from abroad may not be playable.

CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

Play/Pause button is

• Wipe the disc clean.

pressed.

 

Sound is not produced.

• The home theater does not play sound during fast playback, slow playback,and step motion

 

playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

Sound can be heard only

• On certain Blu-ray/DVD discs, sound is output from the front speakers only.

from a few speakers and not

• Check if the speakers are connected properly.

all 6.

• Adjust the volume.

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

Dolby Digital 5.1 CH

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Surround Sound is not

produced only if the disc is recorded with 5.1 channel sound.

produced.

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information display?

The remote control does not

• Are you operating the remote within its operational range and within the proper angle relative to

work.

the sensor?

 

• Are the batteries drained?

 

• Have you selected the mode (TV/BD) functions of the remote control (TV or BD) correctly?

• The disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

picture is shaking.

• A poorly manufactured disc may not be playable.

Audio language and subtitles

• Audio language and subtitles will not work if the disc does not contain them.

do not work.

 

58 English

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Samsung HT-E550 user manual Troubleshooting

HT-E550 specifications

The Samsung HT-E550 is an impressive home theater system designed to bring cinematic sound quality to your living room. This versatile audio system blends advanced technologies with user-friendly features to enhance your overall home entertainment experience. With a sleek design, it fits seamlessly into any decor while delivering rich, immersive audio.

One of the standout features of the HT-E550 is its 5.1 channel surround sound system. This setup includes five speakers and a powerful subwoofer, which work together to create a surround sound experience that rivals that of a theater. With a total power output of 1000 watts, the system can fill a large room with exquisite sound, making it suitable for movies, music, and gaming alike.

The HT-E550 incorporates Samsung's Smart Hub technology, allowing users to access a variety of online content from popular streaming services. This feature provides a wide array of entertainment options, including films, music, and TV shows, all accessible with a few clicks. Additionally, the built-in Wi-Fi capability makes it easy to connect to your home network, enabling seamless streaming without the clutter of wires.

Another significant characteristic of the HT-E550 is its compatibility with various media formats. It features a DVD player that supports DVD, CD, and various audio formats, including MP3 and WMA. The system’s USB port allows users to play music directly from flash drives, providing convenience for those who want their music library at their fingertips.

The HDMI connectivity is another notable aspect of the HT-E550. With multiple HDMI inputs, users can easily connect their TV, gaming consoles, or Blu-ray players, ensuring high-definition video and audio output. The Audio Return Channel (ARC) functionality further simplifies connectivity by allowing audio to be sent back to the sound system through the same cable used for video, reducing cable clutter.

The compact yet powerful design of the Samsung HT-E550 makes it an attractive choice for anyone looking to upgrade their home audio system. The intuitive remote control and straightforward setup ensure that users can enjoy high-quality sound with minimal effort. In summary, the Samsung HT-E550 is a feature-rich home theater system, combining powerful sound, smart technology, and versatile connectivity to elevate your entertainment experience.