Troubleshooting
Problem | Causes |
Coffee does not brew | • No water in the water tank |
| • Coffee grind is too fine |
| • Too much coffee in the filter |
| • Boiler cap is not tight and steam is escaping |
| • Machine is not turned on, or plugged in |
Coffee brews too quickly | • Coffee grind is too coarse |
| • Not enough coffee in the filter |
Coffee leaks around the | • Filter holder is not inserted in the brew head |
edge of the filter holder | properly |
| • There are coffee grounds around the filter |
| holder rim |
| • Too much coffee in the filter |
| • Coffee is packed too tightly |
No steam is generating | • The water tank is empty |
| • Too much water in the tank and not enough |
| room for steam |
Steam splatters out of | • The water tank is empty or low and not |
the spout | enough pressure |
Milk is not foamy after | • Ran out of steam |
frothing | • Milk is warm or hot |
Cleaning and Maintenance
COMPLETELY CLEAN AND DRY ALL PARTS AFTER EVERY USE.
Always turn coffee maker “Off” and remove the plug from the electrical outlet before cleaning it.
Clean the steam nozzle immediately after frothing milk with the remaining steam, which will help soften the milk residue outside and inside of the steam nozzle. Wipe with damp cloth.
The espresso carafe, carafe lid, filter basket, and base grid can be washed with soapy water or placed on the top rack of your dishwasher only.
Never immerse base unit in water or other liquid. Do not remove boiler cap while espresso maker still has pressure. After the pressure has been released, remove boiler cap. Discard the remaining water through the top opening of the water
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