BEFORE YOU CALL
CHECK THESE POINTS TO HELP SAVE YOU TIME AND MONEY.
Dishwasher Will Not Fill:
•Be sure door is latched securely.
•Be sure the water is turned on.
•Check that the pad is properly selected for a cycle.
•Allow time to pause before filling.
•Check your home‘s circuit breaker or fuse box.
•Check inlet hose for a kink.
•Check water valve inlet for sediment and clean if necessary.
Dishwasher Will Not Drain/Water In Tub Bottom:
•If hooked up to a food waste disposer, be sure the
•Be sure the drain hose is elevated at least 32” so water cannot siphon back into the tub.
•Check for food obstruction in the drain or disposer.
•Check drain hose for a kink.
•Check your home‘s circuit breaker or fuse box.
•Check that the cycle is completed.
Dishwasher Adds Water at END of Cycle:
•This is normal. The Auto Clean (select models) sensor in the pump must stay submerged so a short fill of water is added after the cycle’s last drain.
Detergent Cup Is Not Empty:
•Check that the cycle is completed.
•Be sure dispenser is not blocked by a dish or utensil.
•Use fresh detergent stored in a cool, dry place.
Dishwasher Seems Noisy:
•A water valve hiss during fill is normal.
•Water circulation sounds are normal.
•A thumping sound may be a wash arm bumping an item that is extending beyond the racks.
•Chopping or grinding sounds may be heard during drain as the internal food disposer chops hard items like fruit seeds, nuts, etc.
•Humming during the drain is normal.
•A snap noise is the detergent cup lid hitting the door liner when the dishwasher door is opened at the end of the cycle. This is normal.
•Proper installation affects the noise level.
Cycle Takes Too Long (Heating Delay Light Stays On):
•Tough Scrub™ or Tough Scrub™ Plus (select models) or Sanitize (select models) has been selected and the cycle is extended to heat water.
•Check to see that the incoming water temperature is
Dishwasher has an Odor:
•Run dishes being held in the dishwasher through a Rinse Only cycle.
•Many dishwashers have a “new” smell when first installed. This will dissipate with use.
•Dishwasher may not be draining properly. (See “Dishwasher Will Not Drain” section.)
•For a strong odor, place baking soda in both sides of the detergent cup. Select Light Wash and allow the water to circulate for about 10 min- utes. Interrupt the cycle by unlatching the door and let it stand overnight. Restart the dishwasher by latching the door and allow it to com- plete the cycle. A commercial dishwasher cleaning product such as
Dishwasher Leaks:
•Check that the dishwasher is level. (Refer to the Installation Instructions.)
•Suds can cause the dishwasher to overflow. Measure the detergent carefully and use only detergents designed for use in a dishwasher. Less detergent is needed in soft water. Try another brand if sudsing continues.
•Follow directions closely on how to add a forgotten item (pg. 7).
•Be sure the Rinse Aid lid is securely attached and not leaking.
Display Time Suddenly Drops or Increases by Several Minutes (select models):
• This is normal when the Auto Clean cycle (select models) is selected and the dishwasher decides to skip or add a drain and refill.
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