Before You Call
Check these points to help save you time and money:
Won’t Fill | • Be sure door is latched securely. |
| • Be sure the water is turned on. |
| • Check that the dial/pad is properly selected for a cycle. |
| • Allow time for select models to drain/pause before filling. |
| • Check your home’s circuit breaker or fuse box. |
| • Check inlet hose for a kink. |
| • Check water valve inlet for sediment and clean if necessary. |
Won’t Drain/Water | • If connected to a food waste disposer, be sure the |
in Tub Bottom | poser inlet. |
| • Be sure the drain hose is elevated at least 32” so water cannot siphon back into the tub. |
| • Check for a food obstruction in the drain or disposer. |
| • Check drain hose for a kink. |
| • Check your home’s circuit breaker or fuse box. |
| • Check that the cycle is completed. |
Detergent Cup | • Check that the cycle is completed. |
Not Empty | • Be sure dispenser is not blocked. |
| • Use fresh detergent which has been stored in a cool, dry place. |
Seems Noisy | • A water valve hiss during fill is normal. |
| • Water circulation sounds are normal. |
| • A ticking noise is a normal timer sound. |
| • A thumping sound may be a wash arm bumping an item that is extending beyond the racks. |
| • Chopping or grinding sounds may be heard during drain as the internal food disposer |
| chops hard items like fruit seeds, nuts, etc. |
| • Humming during drain is normal. |
| • A snap noise is the detergent cup lid hitting the door liner when the dishwasher door is |
| opened at the end of the cycle. This is normal. |
| • Proper installation affects the noise level. |
Cycle Takes Too | • AccuTemp™ (select models), Sani Heat (select models), or Extended Wash (select |
(Heating Delay light | models) has been selected and the cycle is extended if the water temperature is low. |
stays on) | (See pg. 6) |
| • Check to see that the incoming water temperature is |
Has An Odor | • Run dishes being held in the dishwasher through a Rinse Only cycle. |
| • Many dishwashers have a “new” smell when first installed. This will dissipate with use. |
| • A chemical odor is usually the chlorine bleach in dishwasher detergents. Try another brand. |
| • Dishwasher may not be draining properly. (See “Won’t Drain” section.) |
| • For a strong odor try placing baking soda in both sides of the detergent cup. Select |
| Light Wash and allow the water to circulate for about 10 minutes. Interrupt the cycle |
| by unlatching the door and let it stand overnight. Restart the dishwasher by latching the |
| door and allow it to complete the cycle. Another alternative is to use a commercial dish- |
| washer cleaning product such as |
Leaks | • Check that the dishwasher is level. (Refer to the Installation Instructions.) |
| • Suds can cause the dishwasher to overflow. Measure the detergent carefully and use |
| only detergents designed for use in a dishwasher. Less detergent is needed in soft water. |
| Try another brand if sudsing continues. |
| • Follow directions closely on how to add a forgotten item (pg. 5). |
| • Be sure the Rinse Aid lid is securely attached and product is not leaking. |
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