PROBLEM | POSSIBLE CAUSES | SOLUTIONS |
Oven burner flames are | Range converted improperly | If propane gas is being used, contact a service technician or |
yellow or noisy |
| see cover for contact information. |
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Oven temperature too high | Oven temperature needs | See “Oven Temperature Control” in the “Electronic Oven |
or too low | adjustment. | Controls” section. |
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Convection fan not working | The convection cycle is in the first | This is normal. The convection fan will start running |
| 5 minutes of operation. | approximately 5 minutes into the cycle. |
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| Oven door is open. | If the oven door is opened during convention cooking, the fan |
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| will turn off immediately. It will come back on when the oven |
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| door is closed. |
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Display shows messages | Power failure (display shows | Clear the display. On some models, reset the clock, if needed. |
| flashing time) | See “Clock” keypad feature in the “Feature Guide” section. |
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| Error code (display shows letter | Depending on your model, press CANCEL to clear the display. |
| followed by number) | See “Control Display” in the “Electronic Oven Controls” |
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| section. If it reappears, call for service. See cover for contact |
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| information. |
Start needs to be pressed so a cycle can begin (display shows “PUSH” or “PSH”).
See the “Start” keypad feature in the “Feature Guide” section.
Range is in Sabbath Mode (display Press CANCEL to exit Sabbath Mode. shows “SAb”).
Clean cycle did not work on all spills
Several cooking cycles between Clean cycles or spills on oven walls and doors
Run additional Clean cycles. Use the AquaLift™ Technology Cleaning Kit. Use affresh™ Kitchen and Appliance Cleaner or affresh™ Cooktop Cleaner. See the “Accessories” and “Clean Cycle” sections for more information.
Mineral deposits are left on the oven bottom after the Clean cycle
Tap water was used in the Clean cycle.
Use distilled or filtered water in the Clean cycle.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to thoroughly remove any vinegar residue.
| Range is not level. | Mineral deposits will collect on dry areas of the oven bottom | |
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| during the Clean cycle. Level the range. See the Installation | |
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| Instructions. | |
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| To remove deposits, use a cloth soaked with vinegar. Then use | |
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| a cloth dampened with water to thoroughly remove any vinegar | |
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| residue. | |
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Oven cooking results not | Range is not level. | Level the range. See the Installation Instructions. | |
what expected |
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The temperature set was incorrect. | |||
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| Oven temperature needs | See “Oven Temperature Control” in the “Electronic Oven | |
| adjustment. | Controls” section. | |
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| Oven was not preheated. | See “Baking and Roasting” section. | |
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| Racks were positioned improperly. | See “Positioning Racks and Bakeware” section. | |
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| Not enough air circulation around | See “Positioning Racks and Bakeware” section. | |
| bakeware |
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| Darker browning of food caused by | Lower oven temperature 25°F (15°C) or move rack to a higher | |
| dull or dark bakeware | position in the oven. | |
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| Lighter browning of food caused by | Move rack to a lower position in the oven. | |
| shiny or light colored bakeware |
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| Batter distributed unevenly in pan | Check that batter is level in the pan. | |
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| Incorrect length of cooking time | Adjust cooking time. | |
| was used. |
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| Oven door was not closed. | Be sure that the bakeware does not keep the door from closing. | |
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| Oven door was opened during | Oven peeking releases oven heat and can result in longer | |
| cooking. | cooking times. | |
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| Rack is too close to bake burner, | Move rack to higher position in the oven. | |
| making baked items too brown on |
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| bottom. |
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| Pie crusts browning too quickly | Use aluminum foil to cover the edge of the crust and/or reduce | |
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| baking temperature. | |
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