Maytag W10560155B, W10560156B Troubleshooting, If you experience, Possible Causes, Solution

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.maytag.com/product_help -

In Canada www.maytag.ca for assistance and to possibly avoid a service call.

If you experience Possible Causes

Washer not performing as expected (cont.)

Solution

Sand, pet hair, lint, etc.	Heavy sand, pet hair, lint, and	Add an Extra Rinse to the selected cycle.
on load after washing	detergent or bleach residues
	may require additional rinsing.
Load is tangling	Washer not loaded as recommended.	See “Using Your Washer” section.
		Select a cycle with a slower wash action and spin speed, however
		items will be wetter than those using a higher speed spin. See the
		“Cycle Guide” to match your load with the best cycle.
		Load garments in loose heaps evenly around the washplate.
		Reduce tangling by mixing types of load items. Use the
		recommended cycle for the type of garments being washed.
Not cleaning or	Added more water to washer.	Washer senses load size and adds correct amount of water.
removing stains		This is normal and necessary for clothes to move. It is normal
		for the wash load to be not completely covered in water.
		Added water lifts the laundry off the washplate, resulting in less
		effective cleaning.
	Washer not loaded as recommended.	Washer is less efficient at cleaning when tightly packed.
		Load garments in loose heaps evenly around the washplate.
		Load with dry items only.
		Add only 1 or 2 garments after washer has started.
	Adding detergent on top of load.	Add detergent, oxi products and color-safe bleach to the bottom
		of the basket before adding the load items.
	Not washing like colors together.	Wash like colors together and remove promptly after the cycle is
		complete to avoid dye transfer.
	Not using HE detergent or using too	The suds from regular detergent can keep washer from
	much HE detergent.	operating correctly.
		Use only HE detergent. Be sure to measure correctly.
		Always measure detergent and follow manufacturer’s directions
		based on load size and soil level.
	Not using correct cycle for fabric type.	Use a higher soil level cycle option and warmer wash
		temperature to improve cleaning.
		Use Power Wash® cycle for tough cleaning. See the “Cycle
		Guide” to match your load with the best cycle and fabric type.
	Not using dispenser or Downy Ball®.	Use dispenser for chlorine bleach and Downy Ball® dispenser for
		fabric softener to avoid staining.
		Load dispenser before starting a cycle.
		Do not add products directly onto load.
	Not selecting Fabric Softener-On.	Always select “On” when adding fabric softener. Cycles that use
		spray rinsing will add additional water for proper fabric softener
		dispensing when “On” is selected.
Incorrect dispenser	Clogged dispenser.	Use only liquid chlorine bleach in the bleach dispenser.
operation

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