
TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/product_help -
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
If you experience | Possible Causes  | 
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Washer not performing as expected (cont.)
Solution
Sand, pet hair, lint, etc.  | Heavy sand, pet hair, lint, and  | Add an Extra Rinse to the selected cycle.  | |
on load after washing  | detergent or bleach residues  | 
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  | may require additional rinsing.  | 
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Load is tangling  | Washer not loaded as recommended.  | See “Using Your Washer” section.  | |
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  | Select a cycle with a slower wash action and spin speed, however  | 
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  | items will be wetter than those using a higher speed spin. See the  | 
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  | “Cycle Guide” to match your load with the best cycle. | 
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  | Load garments in loose heaps evenly around the washplate.  | 
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  | Reduce tangling by mixing types of load items. Use the  | 
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  | recommended cycle for the type of garments being washed.  | 
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Not cleaning or  | Added more water to washer.  | Washer senses load size and adds correct amount of water.  | |
removing stains  | 
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  | This is normal and necessary for clothes to move. It is normal  | 
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  | for the wash load to be not completely covered in water.  | 
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  | Added water lifts the laundry off the washplate, resulting in less  | 
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  | effective cleaning.  | 
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  | Washer not loaded as recommended.  | Washer is less efficient at cleaning when tightly packed.  | |
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  | Load garments in loose heaps evenly around the washplate.  | 
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  | Load with dry items only.  | 
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  | Add only 1 or 2 garments after washer has started.  | 
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  | Adding detergent on top of load.  | Add detergent, oxi products and   | |
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  | of the basket before adding the load items.  | 
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  | Not washing like colors together.  | Wash like colors together and remove promptly after the cycle is  | |
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  | complete to avoid dye transfer.  | 
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  | Not using HE detergent or using too  | The suds from regular detergent can keep washer from  | |
  | much HE detergent.  | operating correctly.  | |
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  | Use only HE detergent. Be sure to measure correctly.  | 
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  | Always measure detergent and follow manufacturer’s directions  | 
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  | based on load size and soil level.  | 
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  | Not using correct cycle for fabric type.  | Use a higher soil level cycle option and warmer wash  | |
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  | temperature to improve cleaning.  | 
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  | Use Power Wash® cycle for tough cleaning. See the “Cycle  | 
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  | Guide” to match your load with the best cycle and fabric type.  | 
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  | Not using dispenser or Downy Ball®.  | Use dispenser for chlorine bleach and Downy Ball® dispenser for  | |
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  | fabric softener to avoid staining.  | 
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  | Load dispenser before starting a cycle.  | 
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  | Do not add products directly onto load.  | 
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  | Not selecting Fabric   | Always select “On” when adding fabric softener. Cycles that use  | |
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  | spray rinsing will add additional water for proper fabric softener  | 
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  | dispensing when “On” is selected.  | 
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Incorrect dispenser  | Clogged dispenser.  | Use only liquid chlorine bleach in the bleach dispenser.  | |
operation  | 
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