Trouble Shooting Guide

 

Problem

 

 

 

Reason

 

 

 

Action

 

 

 

Pre-caution

 

Kettle is leaking water

 

 

 

May be condensation

 

 

 

This is normal if boiled a num-

 

 

 

This kettle is for household

 

 

 

 

 

 

 

 

 

ber of times in succession

 

 

 

use only.

 

 

 

 

 

Kettle is over filled

 

 

 

Pour out water to MAX level.

 

 

 

If overfilled water can eject

 

 

 

 

 

 

 

 

 

 

 

 

 

from the kettle resulting in a

 

 

 

 

 

 

 

 

 

 

 

 

 

hazard

 

 

 

 

 

Switch is sticking

 

 

 

Ensure switch button is clean.

 

 

 

Keep appliance away from

 

 

 

 

 

 

 

 

 

 

 

 

 

cooking splatter.

 

Kettle does not work

 

 

 

Household socket is off.

 

 

 

Switch on household socket

 

 

 

Ensure water covers the ele-

 

 

 

 

 

 

 

 

 

 

 

 

 

ment before operating.

 

 

 

 

 

Household socket is not

 

 

 

Check the socket with another

 

 

 

Appliance must be of similar

 

 

 

 

 

working

 

 

 

appliance

 

 

 

wattage to prevent overloading.

 

 

 

 

 

Kettle is not seated on base

 

 

 

Seat kettle on base correctly

 

 

 

Your life of the kettle will be

 

 

 

 

 

correctly.

 

 

 

 

 

 

 

reduced if not seated on base

 

 

 

 

 

 

 

 

 

 

 

 

 

correctly.

 

Kettle trips mains power

 

 

 

Overloaded circuit.

 

 

 

Unplug all appliances attached

 

 

 

Note that their can be up to 5

 

supply

 

 

 

 

 

 

 

to the same circuit.

 

 

 

household plug sockets on 1

 

 

 

 

 

 

 

 

 

 

 

 

 

circuit.

 

Kettle takes too long to boil

 

 

 

Element has lime scale

 

 

 

Descale element using a

 

 

 

Kettles with scale will have a

 

 

 

 

 

deposits.

 

 

 

proprietary descaler or citric

 

 

 

reduced lifespan. Clean the

 

 

 

 

 

 

 

 

 

acid solution. If not successful

 

 

 

scale regularly.

 

 

 

 

 

 

 

 

 

then a new element may be

 

 

 

 

 

 

 

 

 

 

 

 

 

required.

 

 

 

 

 

Kettle works intermittently

 

 

 

Element has lime scale

 

 

 

Descale element using a

 

 

 

Kettles with scale will have a

 

 

 

 

 

deposits.

 

 

 

proprietary descaler or citric

 

 

 

reduced lifespan. Clean the

 

 

 

 

 

 

 

 

 

acid solution. If not successful

 

 

 

scale regularly.

 

 

 

 

 

 

 

 

 

then a new element may be

 

 

 

 

 

 

 

 

 

 

 

 

 

required.

 

 

 

 

 

Kettle is rusting on outside

 

 

 

Steam deposit has oxidised and

 

 

 

Wipe your kettle after each use

 

 

 

Keeping any appliance clean

 

 

 

 

 

turned into an orange colour.

 

 

 

to keep dry. Polish stainless

 

 

 

at all time will extend the life of

 

 

 

 

 

 

 

 

 

steel occasionally.

 

 

 

the product.

 

Element is rusting. Rust spots

 

 

 

Water deposits on the element.

 

 

 

Some stains are stubborn and

 

 

 

Use distilled water.

 

on element.

 

 

 

Some areas have water that

 

 

 

a descaler may not be effective.

 

 

 

 

 

 

 

 

 

will result in orange or brown

 

 

 

This should not affect function.

 

 

 

 

 

 

 

 

 

stains.

 

 

 

 

 

 

 

 

 

Kettle does not switch off

 

 

 

Lid not positioned correctly

 

 

 

Place lid on the kettle securely.

 

 

 

Ejecting steam from the spout

 

automatically

 

 

 

or is off.

 

 

 

 

 

 

 

or lid can be a hazard

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

27 Nourse Avenue Epping 2 Cape Town P.O. Box 975 Eppindust 7475 South Africa Tel: +27 21 534 8114 Fax: +27 21 534 8086 Service Centre Share Call: 086 111 5006 w e b : w w w . c r e a t i v e h o u s e w a r e s . c o . z a

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Mellerware 22345(7) Problem Reason Action Pre-caution Kettle is leaking water, Kettle does not work, Supply, On element

22345(7) specifications

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