TROUBLESHOOTING GUIDE

If you experience a problem with this unit, check the chart below before calling for service.

 

 

 

Symptom

Possible Cause

Solution

Unit will not turn on.

Power is off.

Press the Power button for one

second to turn on.

 

Batteries are weak or dead.

Replace batteries.

Images/pictures are poor

 

Take picture in better lighting

Poor lighting.

and/or adjust the Brightness

quality.

setting.

 

Lens is dirty.

Clean lens with a soft cloth.

 

Subject too close.

Move further away from subject.

 

Subject or unit moved as picture was

Hold unit steady until picture is

 

taken.

taken; tell subject to hold still.

 

Subject is too far away.

Move closer to subject.

 

Resolution is set too low.

Set to a higher resolution, see

 

page 12.

 

 

Set White Balance to reflect the

 

White Balance is not set properly.

environment you are in, see

 

page 18.

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Image 42
Memorex MCC215 manual Troubleshooting Guide, Symptom Possible Cause Solution