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TROUBLESHOOTING GUIDE
Symptoms Possible Causes Solution
Everything
works except for
a couple of
characters.
These characters
may not be supported
by that country’s key
look up table.
Try operating the scanner in Alt
mode.
The unit powers
up OK and
scans OK but
does not
communicate
properly with the
host.
The USB adapter
may not be
connected properly
Check to make sure the USB
adapter is connected properly.
Characters are
being dropped.
Inter-character delay
needs to be added to
the transmitted output.
Add some inter-character delay to
the transmitted output by using
the Configuration Guides
(MLPN 00-02544 and 00-02065).