
www.metrologic.com 32 
TROUBLESHOOTING GUIDE 
Symptoms  Possible Causes  Solution 
Everything 
works except for 
a couple of 
characters. 
These characters 
may not be supported 
by that country’s key 
look up table. 
Try operating the scanner in Alt 
mode. 
The unit powers 
up OK and 
scans OK but 
does not 
communicate 
properly with the 
host. 
The USB adapter 
may not be 
connected properly 
Check to make sure the USB 
adapter is connected properly. 
Characters are 
being dropped. 
Inter-character delay 
needs to be added to 
the transmitted output.
Add some inter-character delay to 
the transmitted output by using 
the Configuration Guides  
(MLPN 00-02544 and 00-02065).