23
Keyboard Wedge Only
SYMPTOM
The unit scans the bar code but there is no data
POSSIBLE CAUSE(S) SOLUTION
Configuration is not correct Make sure the scanner is configured for the
appropriate mode. Check internal jumper
SYMPTOM
The unit scans but the data is not correct
POSSIBLE CAUSE(S) SOLUTION
Configuration is not correct Make sure that the proper PC type AT, PS2
or XT is selected. Verify correct country code
and data formatting are selected. Adjust
intercharacter delay
SYMPTOM
The unit is transmitting each character
POSSIBLE CAUSE(S) SOLUTION
Configuration is not correct Increase the interscan code delay setting.
Adjust whether the F0 break is transmitted. It
may be necessary to try this in both settings.
SYMPTOM
Alpha characters show as lower case
POSSIBLE CAUSE(S) SOLUTION
Computer is in Caps Lock mode Enable Caps Lock detect setting of the
scanner to detect whether the PC is operating
in Caps Lock
SYMPTOM
Everything works except for a couple of characters
POSSIBLE CAUSE(S) SOLUTION
These characters may not be supported Try operating the scanner in Alt mode
by that country’s key look up table