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TROUBLESHOOTING GUIDE (CONTINUED)SYMPTOMS POSSIBLE CAUSE(S) SOLUTION
Characters are
being dropped.
Intercharacter delay
needs to be added to
the transmitted output.
Add some intercharacter delay
to the transmitted output by
using the MetroSelect®
Programming Guide
(MLPN 00-02407A-1 & -2).
Aux port operation with any interface
Trouble with the
Secondary
Scanner.
Refer to the user guide provided
with the secondary scanner.
Cable [MLPN 54-54667]
may not be connected
to the proper port.
Ensure Secondary scanner is
connected to the MS7600 com
port marked “Aux” port.
* The MS7600 must be
programmed to enable the
“Aux” port.
Secondary
Scanner
powers up but
data is not
relayed to the
host.
The “Aux” com port
may not be operating
properly. The auxiliary input port’s data
format must match the main
output format of the secondary
scanner.
* Use MetroSet®.
For the Auxiliary interface, choose “HoloTrak Decode”.
All remaining parameters will be automatically chosen.
USB Only
Check that the scanner is
programmed for USB operation.
The scanner
Powers up ok,
scans ok but
does not
communicate.
The USB Port is not
operating correctly. Check that the host’s USB port
is enabled.
Unplug & plug USB cable at host
end.
When configured
as USB scanner
razz tone & 3
LED flashes.
USB port is not
operating correctly. Contact a Metrologic
representative if error continues.