Microsoft 4.5.X Pre-Usage Considerations ,

Pre-Usage Considerations

Please ensure that you have completed all steps in the appropriate installation checklist

before you begin attempting to manage the Account Reset Console. Installation checklists

can be found in the accompanying document, ArcWeb Install Guide.

If you have any questions or concerns about this program’s installation or operation before

or after it has been installed, please contact our support department for assistance.

Incorrect installation or poor security practices could allow the compromise of your

passwords.

When used and installed properly, this program provides excellent performance, speed and

security for your password management. Call us if you have any questions about this

product.

Contents

Main Table of Contents Page Page Page Page Page Copyright Notice License Agreement Page Limited Warranty Pre-Usage Considerations Welcome to the Account Reset Console Thanks for using the Account Reset Console! The Account Reset Console Web Interface Getting Started Page Page Configuring the Account Reset Console Overview Granting super-user access rights Page Configuring managed domains Setting up data sources and logging Selecting program features Page Page Configuring email Setting up group permissions Page Viewing logs Configuring Verification Questions and Answers [Advanced] Page Page Page Reviewing Data Security [Advanced] Updating the applications appearance [Advanced] Page Setting up the mobile site [Advanced] Scheduling tasks [Advanced] Page Page Configuring licensing [Advanced] Changing Your Own Password Overview Changing Your Password Resetting User Accounts Overview Resetting Accounts Account Reset Options Looking Up User Data Overview Resetting Accounts Identity Configuration Setting Up Identity Information Log Viewing Overview Log Viewing Options Viewing the Access Log Viewing the Action Log Scheduling Management Reports Overview Creating and Viewing Management Reports Adding Reports Running Reports Immediately Editing Report Settings Viewing Management Reports Report Viewing Options Scheduling Account Tasks Creating and Viewing Account Tasks Adding Tasks Running Tasks Immediately Editing Task Intervals and Actions Page Viewing Account Task Reports Report Viewing Options Page Set Program Access Rights Overview Program Access Levels Adding Access Rights Viewing or Deleting Existing Access Rights Permission Stacking Set Group Access Rights Overview Group Access Rights Adding Access Rights Viewing or Deleting Existing Access Rights Group Access Permissions Set Account Reset Features Overview Account Reset Options Page Set Password Change Features Password Change Options Page Configuring Email Settings Configuring Email Page Appearance Colors Altering the Page Header Customizing the Main Menu Customizing the Side Menu Customizing the Page Content Configuring Mobile Settings Overview Managing the Mobile Settings Data Sources Overview Viewing Available Data Sources Adding a Data Source Editing a Data Source How the Account Reset Console tests data sources Page Editing a General ADO-Compatible Data Source Logging Configuration Overview Viewing the Log Configuration Changing the Log Database Log Requirements User Verification Configuration Overview Adding and Removing Questions Setting the Test User Editing Question Configurations Verification Query Types Designing Queries Page Domain Configuration Overview Managing Domains Page Application Security Overview Managing Application Security Super-User Configuration Overview Adding new Super-User Groups Viewing or deleting existing Super-User Groups Super-User Permissions Licensing Overview Changing or Viewing License Information Page The ARCWeb Site Index Appendix A Troubleshooting