Resetting User Accounts
Overview
The Account Reset Console can allow users to reset other user accounts.
User account reset is located under the “Accounts” menu item, in the “Reset User Account” tab. Users with “Allow Reset of Other Users’ Accounts” privileges can reset other users’ accounts, provided that they have permission to reset the appropriate user groups. ARCWeb administrators can grant help desk users the appropriate permissions to reset other users’ accounts.
Resetting Accounts
To reset an account, enter the user’s username and domain, select the appropriate options, and click “Reset Account”.
Not all the options you see above will be available, depending on how your system administrators have configured the Account Reset Console. The user accounts you are permitted to reset may also be restricted.
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