Model RG1 Owner’s Manual
Service and Technical Support
*If you have a problem which you believe requires service, please call first and speak with a service technician. Many problems can be reme- died over the phone without returning the unit for service.
For Technical Support Contact:
Midland Radio Corporation
5900 Parretta Drive
Kansas City, Missouri 64120
Phone: (816)
Fax: (816)
If after talking with technical support you still feel your unit needs to be returned for service, follow the below instructions:
1.Pack the unit in its original box and packing. Then pack the original box in a suitable shipping carton. Caution: Improper packing may result in damage during shipment.
2.Include the following:
a.full description of any problems
b.daytime telephone number, name & address
3.For warranty service include a photocopy of the bill of sale from an authorized dealer or other proof of purchase showing the date of sale.
4.You do not need to return accessory items (Fused DC power cord, mounting hardware, Owners Guide) unless they might be directly relat- ed to the problem.
5.A flat rate of $55.00 will apply to repairs not covered by warranty or units that are over three years old. Send only cashier’s check, money order or Master Card or Visa card number.
Send to:
Midland Radio Corporation
5900 Parretta Drive
Kansas City, Missouri 64120
Page 24 | www.midlandradio.com |
