LIMITED WARRANTY - Australia / New Zealand
B. Provide and make available the warranty card or a copy of the purchase receipt to show that the warranty applies to the product at the date of the claim.
For New Zealand Residents
A. Notify Miele who will arrange at no cost to you a warranty repair or service, call (06) 350 1350 or
B. Provide and make available the warranty card or a copy of the purchase receipt to show that the warranty applies to the product at the date of the claim.
Please note that Miele may engage other persons or parties to assist it in fulfilling its obligations under this contract. We always try to complete repairs in the shor- test amount of time possible.
SERVICE & SPARE PARTS
3.1While Miele will use reasonable commercial endeavours to have all necessary spare parts available for the purpose of repair or service, Miele is not liable for delays due to sourcing of unusual parts which are required, or due to circumstances beyond the control of Miele.
3.2Miele has a policy of assuring the availability of spare parts and service for all Miele products for a period of not less than five (5) years following the cessation of production of the applicable product. After this period, availability of spare parts and service will depend upon the particular Miele product. Please contact Miele for more details in relation to availability of spare parts and service.
COMPLAINTS / CUSTOMER CARE
4.1We take our customer service seriously and want to hear about any problems that you may have had or the level of service you have been provided.
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