Call Monitoring

This feature allows you to monitor another extension user's phone conversation, either with or without the user's knowledge.

If your system is programmed to notify users that they are being monitored. they hear a beep when monitoring begins. Users that have a display telephone also see your name and extension number in the display for the duration of the call.

When monitoring a call, you can listen to the conversation but you can’t speak to either party, and they can't hear you. However, you can join the conversation by forming a three-party conference

A few conditions:

!The system may be programmed to disallow monitoring of any or all extensions.

!A user can only be monitored from one extension at a time. If you try to monitor someone who is already being monitored, you receive busy tone and BUSY appears in your display.

!If the user puts the caller on hold, transfers the call, or ends the call, you are disconnected and your monitoring session ends. Note that the system can be programmed to allow monitoring to continue while the call is on hold.

!While you are monitoring, you can’t make or receive calls. Anyone who calls your telephone while you are monitoring receives busy tone. The caller can leave a callback, but is unable to camp on or override your monitoring session. If you want to place an outgoing call, you must first cancel your monitoring session.

-42-

Page 45 Page 47
Page 46
Image 46
Mitel 4025 manual Call Monitoring, Few conditions
Page 45 Page 47

4025 specifications

The Mitel 4025 is a sophisticated and feature-rich IP phone designed for a variety of business environments. Known for its reliability and advanced functionalities, the Mitel 4025 caters to both small businesses and large enterprises, providing an efficient communication platform.

One of the standout features of the Mitel 4025 is its user-friendly interface. The phone is equipped with a high-resolution graphical display, enabling users to easily navigate through menus and access features effortlessly. The display supports multiple languages, enhancing usability for a diverse workforce.

The Mitel 4025 supports a wide range of advanced telephony features. These include call holding, call forwarding, and conference calling, which are essential for modern business communications. Additionally, users can customize their phone settings, such as ring tones and display preferences, allowing for a personalized experience.

Technology integration is another strong point of the Mitel 4025. The device is designed to work seamlessly with the Mitel communications platform, ensuring users can take full advantage of features like voicemail to email, presence management, and instant messaging. The compatibility with various Mitel applications enhances productivity by allowing users to access their communications tools from a centralized interface.

Another notable aspect of the Mitel 4025 is its scalability. Organizations can easily expand their network by adding more phones without significant changes to their existing infrastructure. The phone supports Power over Ethernet (PoE), simplifying installation and reducing the need for additional power sources.

In terms of audio quality, the Mitel 4025 does not disappoint. It features wideband audio technology, which ensures clear and crisp voice communication. The phone is also equipped with a built-in speakerphone and supports high-quality audio through headsets, catering to different user preferences.

Security is a critical consideration in today's digital landscape, and the Mitel 4025 addresses this with features like encryption and secure provisioning. This ensures that sensitive communications remain protected from unauthorized access.

Overall, the Mitel 4025 is a robust and versatile IP phone that meets the demands of modern businesses. Its combination of advanced features, user-friendly design, and security measures make it an excellent choice for organizations looking to enhance their communication capabilities. With its reliable performance and technological advancements, the Mitel 4025 is well-positioned to support dynamic business environments.
Top Page Image Contents