Mitel 8662 R, S, T, V, W

Index

Page 62 Mitel® 8662 IP Phone User Guide – Issue 14, May 2010

R

Record-A-Call, using 35

Reminder Messages, using 48

Remote Programming 41

change DND settings , using 39, 42

change the password, using 43

forward calls, using 39, 40, 42

password

changing 43

entering 38

Reverse Transfer (Call Pickup), using 29

Ring Intercom Always, using 27

Ring Message Indicator 4

Ring Tone

changing 9

selecting 9

S

Secondary Extension Buttons, using 37

Settings, returning to default 18

Signals, phone 6

Silent Messages

canceling 46

deleting 46

leaving 45

Speaker 4

Speaker, external 4

Speakerphone

description 4

Group Listen, using 36

handsfree calls 27

Speed Dial 23

entries, deleting 24

Station, using 23

System, using 23

using 23

Speed Dial Numbers to Programmable Buttons, assigning 24

STAR Codes, telephone company 56

Station Messages

replying to 46

viewing 46

Station Monitor, using 53

Station Password, changing 38, 43

Station Speed Dial 23

numbers

deleting 24

dialing 23

storing 23

using 23

Station Speed-Dial Numbers

deleting 24

dialing 23

storing 23

System

forwarding 31

Hold 28

information, displaying 30

time and date, setting 56

System Forwarding 31

System Information, viewing 30

System Speed Dial, using 23

T

Telephone, programmable buttons 13

Time and Date, system 56

Tips

comfort and safety 6

troubleshooting 56

V

Voice Messages

deleting 46

leaving 45

listening to 46

Volume Levels 9

Volume Levels, changing 9

W

Waiting Calls, answering 19

Welcome 1

Wrap-Up Timer, stopping 52

Contents

Main Page Mitel 8662 IP Phone Quick Reference Guide Feature Buttons Commonly Used Feature Codes Answering Calls Placing Emergency Calls Placing Internal (Intercom) Calls Placing External Calls Redialing External Numbers Notice Important Safety Instructions and Precautions Programming Emergency Numbers Safety Notices Maintenance and Repair Power Requirements Software and Firmware Updates Software Compatibility Phone Usage WARNI NG Notice to Canadian Customers Notice to U.S. Customers Notice to European Customers Page Contents Getting Started 1 Personalizing Your Phone 9 Answering and Placing Calls 19 Call Features 27 Messages 45 Hunt Groups 51 Troubleshooting 55 Index 59 Getting Started Welcome About Your Phone Feature Descriptions Handset Display Message Indicator Lamp Menu Buttons Programmable Buttons Dialpad Buttons Speaker Feature Buttons Phone Connectors Phone Signals Comfort and Safety Tips Headset Instructions Page Personalizing Your Phone Adjusting the Viewing Angle Changing Volume Levels Changing the Ring Tone Adjusting the Display Contrast Listening to Background Music Changing the Language Using the Dialpad Buttons to Enter Characters Page Using Programmable Buttons Default Access Codes Outside Line Access Codes Extension Numbers Default Feature Codes Page Viewing Button Assignments Resetting Programmable Buttons Resetting the Phone to the Default Settings Switching Keymaps Activating Door Relay Answering and Placing Calls Answering Calls Answering Waiting Calls Using Automatic Call Access Redirecting Calls Using Automatic Trunk Answer Placing Calls Placing Emergency Calls Placing Internal Calls Requesting a Callback (Queuing the Phone) Placing External Calls Redialing a Number Using Speed Dial Using System Speed Dial Using Station Speed Dial Storing Station Speed-Dial Numbers Deleting Station Speed-Dial Entries Assigning Speed-Dial Numbers to Programmable Buttons Using the Directory * Using Account Codes Call Features Using Handsfree Mode Enhanced Speakerphone Mode Using Ring Intercom Always Using Mute Placing Calls On Hold Entering a Hookflash Transferring Calls Transferring Calls to Other Extensions Transferring Calls to External Numbers Page Forwarding Calls Manual Call Forwarding System Forwarding Using Dynamic Extension Express Placing Conference Calls Adding a Conference Party Transferring a Conference Dropping Out of a Conference Ending a Conference and Placing all Parties on Hold Using Record-A-Call Using Group Listen Using Call Logging Using Secondary Extension Buttons Using Configuration Assistant Changing Your Station Password Accessing Configuration Assistant Changing the Dynamic Extension Express Settings Changing the DND Settings Changing the Manual Call Forwarding Settings Using Remote Programming Changing the Dynamic Extension Express Settings Changing the DND Settings Changing the Manual Call Forwarding Settings Changing Your Station Password Page Messages Leaving Messages at Other Extensions Viewing and Responding to Messages Canceling Messages Left at Other Extensions Deleting Waiting Inter-Station Messages Using Do-Not-Disturb Using Reminder Messages Paging Other System Users Placing a Page Announcement Enabling or Disabling the Page Feature Page Hunt Groups Logging in to ACD Hunt Groups Logging out of ACD Hunt Groups Stopping the ACD Hunt Group Wrap-up Timer Other Hunt Group Features Requesting Agent Help Hunt Group Supervisor Features Accepting or Rejecting Agent Help Calls Monitoring Calls Stealing Hunt Group Calls Using Barge-in Troubleshooting Contact Information Error Messages Troubleshooting Troubleshooting Tips Page Page Index A B C Page 60 D E F G H K L M N O R S T V W