Pocket Reteren~:e Guide

TABLE 10-2

CALL PROCESSING SUBSTATE CODES

CodeSubstate

14Walt for Una Select (SUPERSET Telephone)

15Busy Override

16Swap/call Forward

19System Admlnlstrlltion

1A Console Functions

18Direct Trunk Select

1C Hold W Voice Indication

10Call Hold Pickup

1E Super Functions

1F Waiting lor DISA Access Code

20Behind PBX Special Substate

21 Speed Call Set Up

22 Manual Digits Into Speed Call Number

23 Select Trunk Substate

24 Add Held Trunk. Signaling

25 Walt For Dial Tone Detector

26 Walt For Dial Tone

27 Welt For Manual Dial Tone Indication

28 Get Receiver

29 Trunk Dialing

2A Delay Dialing

28 Wait for trunk Release

2C Wait for connection

20 Connected

2E Auto-Answer

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Mitel SX-50 System Admlnlstrlltion, Select Trunk Substate, Trunk Dialing, Wait for trunk Release 2C Wait for connection
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SX-50 specifications

The Mitel SX-50 is a highly regarded private branch exchange (PBX) system that was widely used in the 1980s and 1990s for its robust features and reliable performance. Designed to meet the communication needs of small to medium-sized businesses, the SX-50 integrates advanced technologies that enhance voice communication and streamline operational efficiency.

One of the key features of the SX-50 is its modular design, allowing businesses to customize the system according to their specific needs. This modularity enables the addition of various line cards and trunk interfaces, accommodating different types of telephone lines such as analog and digital. This flexibility ensures that organizations can scale their communication systems as they grow, making it a cost-effective solution.

The SX-50 employs integrated voice processing capabilities, which include voicemail and automated attendant functions. These features help improve customer engagement by ensuring that calls are directed to the appropriate parties, reducing response times and enhancing service levels. The voicemail system allows users to manage their messages efficiently, with features such as remote access and forwarding.

In terms of technology, the SX-50 utilizes Time Division Multiplexing (TDM) for voice transmission, ensuring high-quality audio and minimized latency during calls. This technology supports traditional telephony, making it compatible with various standard telephone sets, which was often a significant advantage during its peak use. The system was also capable of supporting both local and long-distance calls, making it versatile for different business environments.

The Mitel SX-50 is characterized by its solid reliability and ease of maintenance. The system provides straightforward software updates and troubleshooting, enabling IT personnel to manage and resolve issues with minimal disruption to service. This reliability contributed to its popularity among businesses that depended on consistent communication.

Moreover, the SX-50 features user-friendly interfaces for both administrators and end-users, ensuring that employees can easily navigate the system. Overall, the Mitel SX-50 remains an important piece of telecommunication history, showcasing how traditional PBX systems can effectively serve the communication needs of businesses. Its blend of modular design, integrated features, and reliable performance set a standard for future developments in telephony technology.
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