Mitsubishi Electronics CPK60DWS operation manual Error Messages and Countermeasures

Models: CPK60DWS

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ERROR MESSAGES AND COUNTERMEASURES

INDICATIONS ON THE FRONT PANEL AND COUNTERMEASURES

If, for some reason, printing is not possible or an error occurs during printing, the indicators on the front panel will illuminate or blink. In this case, follow the procedure described below.

 

 

 

 

: Steady on : Off

: Blinking

ALARM

PAPER RIBBON

POWER

 

Causes and Countermeasures

Page

 

 

 

 

 

 

 

 

This printer is in standby mode.

7

 

 

(Orange)

Connect a USB cable to the printer when not

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connected.

 

 

 

 

 

 

 

 

It may take time that the printer is ready to print

 

 

 

 

images after the image data is sent.

 

 

 

 

 

 

 

 

 

The printing unit is open.

7

 

 

(Green)

Close the printing unit.

 

 

 

 

 

 

 

 

 

A paper jam or a problem concerning the ink

18

 

 

(Green)

ribbon occurs.

 

 

 

Refer to “Overcoming paper jams.”

 

 

 

 

 

 

 

 

 

 

 

 

 

The temperature of the thermal head is too high

7

 

 

(Green)

or too low.

 

 

 

Wait until the indication goes off. When the

 

 

 

 

 

 

 

 

 

indicator stops blinking, the printer resumes

 

 

 

 

 

printing automatically.

 

 

 

 

While the printer is working, do not open the door

 

 

 

 

or turn off the power.

 

 

 

 

 

 

 

 

 

The ink ribbon which is not available to this

13-14

 

 

(Green)

printer is installed.

 

 

 

Replace the ink ribbon with a new one.

 

 

 

 

 

 

 

 

The actual combination of ink ribbon and print

 

 

 

 

paper is inconsistent with the setting made by the

 

 

 

 

personal computer.

 

 

 

 

Open the printing unit and confirm that the

 

 

 

 

 

actual combination of ink ribbon and print

 

 

 

 

 

paper is consistent with the setting made by the

 

 

 

 

 

personal computer. After checking, close the

 

 

 

 

 

printing unit.

 

 

 

 

 

 

 

 

 

The print paper or ink ribbon is not installed.

11-14

 

 

(Green)

The print paper or ink ribbon is used up.

 

 

 

Install new print paper or ink ribbon.

 

 

 

 

 

 

 

 

 

 

 

 

 

Other errors

20

 

 

(Green)

 

 

 

When the ALARM or the PAPER RIBBON indicator illuminates or blinks, open the door and carry out the above countermeasures.

PRECAUTIONS FEATURES PREPARATION TROUBLE- OTHERS SHOOTING

CONTENTS

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Mitsubishi Electronics CPK60DWS Error Messages and Countermeasures, Indications on the Front Panel and Countermeasures