Mitsubishi Electronics VS-50XL50U user manual Troubleshooting, EN-8, Problems, Remedies

Troubleshooting

Please check the following before contacting your dealer for service. Errors in signals are apt to be taken for problems in the product.

Problems

No image appears on the screen.

Remedies

•Check the power cord is connected firmly.

•Check the correct input signals are selected for the terminals of the external devices.

•Check the external devices are connected to the terminals firmly.

•Check the external devices are turned on.

•Check the appropriate signal is input from the external devices to the product.

Hue of the image is • Check the signal connection between the external device and the product. not appropriate.

A blue light blinks	• When the lamp burns out or a failure occurs in the product, a blue light blinks on the screen. In such a case,
on the screen,		check the state of the blinking blue light and the state of the status display on the rear terminal panel
without image		(except VS-50XLF50U, VS-50XLWF50U, VS-67XLF50U, VS-67XLWF50U) according to the following table.
display.
							Causes and solutions
		State of the		State of the				VS-50XLF50U
			blinking		status	VS-50XL50U	VS-50XLW50U	VS-50XLWF50U
			blue light	display		VS-67XL50U	VS-67XLW50U	VS-67XLF50U
								VS-67XLWF50U
					STATUS	The lamp has burnt out, or the lamp drive circuit has		The lamp has burnt out
						failed.		or not been installed or
					STAND BY	Contact your MITSUBISHI dealer.		not been installed
					STATUS		The lamp has not been	properly, or the lamp
								drive circuit has failed.
							installed or not been
								Contact your
					STAND BY		installed properly.
								MITSUBISHI dealer.
							Contact your
					STATUS
							MITSUBISHI dealer.
		Light on for			STAND BY
		1 second, off		Displays number
		for 1 second		2, 3, 4, 5 or 6.
						The lamp has not been	The cover of the lamp
					STATUS	installed or not been	changer is open.
						installed properly.	Contact your
					STAND BY	Contact your	MITSUBISHI dealer.
						MITSUBISHI dealer.
						The color wheel has	The color wheel has	The color wheel has
						failed.	failed.	failed.
					STATUS	Contact your	The lamp changer has	Contact your
						MITSUBISHI dealer.	failed.	MITSUBISHI dealer.
							Contact your
		Light on for			STAND BY
							MITSUBISHI dealer.
		5 seconds, off
		for 1 second
					STATUS
						The power circuit has failed.		The power circuit, cooling
						Contact your MITSUBISHI dealer.		fan, or image processing
					STAND BY			circuit has failed.
					STATUS	The lamp power control circuit has failed.		Contact your
						Contact your MITSUBISHI dealer.		MITSUBISHI dealer.
					STAND BY
					STATUS	The cooling fan has failed.
					STAND BY	Contact your MITSUBISHI dealer.
		Light on for			STATUS
		1 second, off
		for 5 seconds			STAND BY
				Displays number
				1, 2, 3, 4 or 5.
					STATUS	The image processing circuit has failed.
						Contact your MITSUBISHI dealer.
					STAND BY

• VS-50XLF50U, VS-50XLWF50U, VS-67XLF50U, VS-67XLWF50U

During image display, text is displayed on the screen.

OVER TEMP

CHECK FILTER

•The ambient temperature may be too high, or the filter may be clogged. Confirm the display on the screen and take the required measures.

State of the word		Causes and solutions
	White text, lit	The ambient temperature has risen or the filter has become clogged.
OVER TEMP		Contact your MITSUBISHI dealer.
	Red text, flashing	The ambient temperature has risen abnormally or the filter has become clogged.
OVER TEMP		Stop the operation immediately and contact your MITSUBISHI dealer.
	White text, lit	The filter must be inspected.
CHECK FILTER
		Contact your MITSUBISHI dealer.

EN-8