Moffat E20M operation manual Fault Finding, Possible Causes, Remedy

Fault Finding

This section provides a reference to the more common problems that may occur during the operation of your oven. This fault finding guide is intended to help you correct and accurately diagnose problems with your oven.

When fault finding a problem, always use a process of elimination starting with the simplest solution and working through to the most complex. Never overlook the obvious.

You may encounter a problem not covered in this section, please contact your service provider who will require the following information:-

•The Model and Serial Number of the oven, can be found on the Technical Data Plate located on the front right hand side panel of the oven.

Fault	Possible Causes	Remedy
	Mains isolating switch, circuit breaker or	Turn 'On'.
	fuses are 'Off' at the power board.
	Door not closed fully.	Close door. (Refer ‘Door does not close fully’).
	The external power switch is ‘On’, the oven	Turn ‘On’ the ‘On-Off Temp Control’ switch.
	is 'Off'. (Not E22).	(‘Power On’ light will illuminate when oven is
		‘On’) (Not E22).
	Overtemp tripped (No lights, no power	Reset Overtemp.
Oven does not operate / No heat in oven.	light).
	Overtemp faulty.	Call for service.
	Element faulty.	Call for service.
	Thermostat faulty.	Call for service.
	Door Switch faulty.	Call for service.
	On / Off Switch faulty.	Call for service.
	Heating Relay faulty (Not E22M3).	Call for service.
	Motor timer faulty (Not E22M3).	Call for service.
Oven heats up but fan does not operate.	Fan motor faulty.	Call for service.
	Fan or fan motor obstructed.	Call for service.
	Tray in way of door.	Correctly position tray on rack.

	Door Latches in ‘Locked’ position.
Door does not close fully.	Door glass not fitted correctly.
	Door not fitted correctly.
	Door seal obstruction.

Check position of door latches and ‘Unlock’.

Refit door glass.

Refit door.

Correctly install door seal. (Refer to the ‘Cleaning and Maintenance’ Section).

Oven Door hot to touch	Inner glass not fitted.	Fit inner door glass.
	Bake timer not set correctly.	For settings less than 10 minutes, first set timer
Bake timer does not time down.		to a higher setting then turn back to setting
		required.
	Bake timer faulty.	Call for service.
Oven light not illuminating (Not E22M3).	Blown bulb.	Replace bulb.
	Too high a temperature selected.	Select a lower temperature.
	Oven or racks not level.	Check oven racks and level.
	Insufficient air space around trays or	Ensure oven racks are spaced to allow air flow
	baking tins.	around baking on all shelves.
Uneven cooking.	Oven overloaded with too much product.	Re-load oven.
	Opening oven door un-necessarily.	Ensure oven door remains closed during the
		baking process.
	Oven door seal damaged or faulty.	Check seals and replace if damaged.
	Oven vent restricted.	Ensure oven vent not blocked or shrouded.
	Faulty thermostat.	Call for service.

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