MoistAir HD14070 owner manual Troubleshooting

QUARKSP6647 HD14070:SP6647 .qxd 12/10/2009 3:39 PM Page 14

Troubleshooting

Trouble	Probable Cause		Remedy
Digital display not illuminated.	•	No Power.	• Check 120 volt power source.
	• Power button has not been depressed.		• Press power button once to turn on.
Fan not operating (digital	•	ROOM humidity level is not 3% or more	• Raise SET humidity level if desired.
display is illuminated).	•	below SET humidity level.	• Increase fan speed.
		Reservoir is empty.	• Fill humidifier with water.
Fan running continuously,	•	Float is obstructed.	• Free float from obstruction.
unit will not shut off.	•	SET humidity level is 65%.	• A SET humidity percentage
	• ROOM humidity level has not reached 1%		of 65% operates fan
		or more above SET humidity level.	continuously. Adjust SET
			level between 25% - 60%.
			• Continue to run until desired humidity
			level is achieved. This may take up to 48
			hours initially.
Poor evaporation of water.	• Check filter message “CF” is flashing.		• Change to a fresh new filter.
	• Mineral buildup on filter.		NOTE: Local water purity varies from area
			to area.
Neither bottle emptying.	•	Bottle cap plunger missing post in bottom	• Check orientation of bottles.
	•	of cabinet.	Reposition so that bottle cap plunger
		Dirty filters.	(stem) is depressed by post in bottom of
			cabinet.
			• Change to fresh new filters
			(HDC12).
Bottles continues to empty.	•	Air is entering water bottle.	• Check “Side-Fill Caps” and valve
			assembly caps to ensure tightness.
			• Check for leak in water bottle.
			• Ensure gaskets for “Side-Fill Caps” are in
			place.
Left bottle not emptying.	•	Right bottle contains water.	The humidifier is designed so that right
			bottle empties first.
Refill display “F” is on before	•	Unit is not set up on a level surface.	• Position unit level. (Some carpet padding
bottles are empty.		(Float will not sense water at the front of	may allow unit to sit lower in the front than
		the cabinet.)	rear with the additional weight of water
			bottles in the front of the cabinet. Install
			caster pads under front casters (see page
			5).
Display blinks or fan moves slightly when	•	Normal.	• No action required.
humidifier is plugged in.
Alternating “F” and room humidity displayed.	•	Reservoir is empty.	• Fill humidifier with water.
Alternating “CF” and room humidity	•	Filter may be dirty.	• Replace filter.
displayed.

CAUTION: Use only EPA Registered Bacteriostat.

Use of other water treatment products may damage the filter elements. Under no circumstances should you use water treatment products designed for Roto belt or Ultrasonic humidifiers.

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