Monitor Audio Trouble Shooting, My GSW12 will not turn on/no power, No sound from GSW12

Models: GSW12

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Trouble Shooting

Should you experience any technical, or set-up problems with your GSW12 please check the Trouble Shooting Guide below:

My GSW12 will not turn on/no power

Is the LED illuminated on the back of the unit? If not, then check your mains lead is properly connected both at the GSW12 and at the mains outlet. Also check the fuse of the mains plug (where fitted) and also the fuse in the GSW12. See page 7 for further info on changing the fuse and it’s location.

Is the LED on the back red? If so, you have power going to the unit. It could be that there is no signal, or the 12v trigger is connected and the source not turned on (see below).

Have you got the 12v trigger connected? If so, the GSW12 will not power up using the remote with this connected. It will only turn on when the 12v trigger source is powered up.

Has it got a signal going to it? If so, and the signal is turned on, try adjusting the volume level of the source.

If it still does not turn on/ power up, please contact your local dealer/ distributor or Monitor Audio immediately.

No sound from GSW12

Check the correct input is selected to suit your needs.

Is the LED on the back red or green? If it is red, then the unit hasn’t actually turned on. See above comments. If it is green, then your unit is powered up and turned on. Check further suggestions below.

Is your unit in night mode? If so, turn it off via the remote.

Is the volume just very low?

If it still does not output a signal, please contact your local dealer/distributor or Monitor Audio immediately.

Display on top of the GSW12 does not work

Is the unit powered up? Check the points above.

Is there sound from your GSW12? Check the points above.

If it still does not have a display, please contact your local dealer/distributor or Monitor Audio immediately.

Monitor Audio 2007 GSW12 Rev 1

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Monitor Audio user manual Trouble Shooting, My GSW12 will not turn on/no power, No sound from GSW12